Feedback on Unlimited Internet?

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ajw

1932 posts

Uber Geek

#1355033 30-Jul-2015 08:49

I note Voyager are doing naked unlimited ADSL2, VDSL2, and Fibre 100 for $69 per month and they are a reputable isp.

https://voyager.nz/friends

reven

3743 posts

Uber Geek

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#1355034 30-Jul-2015 08:51

sadly if you want that price on voyager you're locked into a 24 month contract.

I'd rather pay $10 less and be on no contract.

ajw

1932 posts

Uber Geek

#1355036 30-Jul-2015 08:53

I totally agree.

nitrotech

1285 posts

Uber Geek

#1355113 30-Jul-2015 10:31

I got UI (just in a temp situation) put it in because of no contracts and the price, i'm still on the fence as to whether they are any good - initially the speeds we're awful - put in a master filter and got better.

VDSL synced at 38/10 8b DLM-1 - very few errors - but speed tests generally show between 10-15mbps during peak times - at 5 in the morning they are generally about 25

The major issues seems to be that speeds are erratic - sometimes you get good speeds other times pings go way out and speeds drop to under 1mbps.

I put in a draytek instead of the telecom modem (bridged to mikrotik) and we'll see if that improves things but it does seem that the ISP is the issue, whether it's bad enough to change we'll see.

jonathan18

7413 posts

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#1485659 5-Feb-2016 09:36

I'm looking for a new ISP (as per this thread), and on that thread someone suggested Unlimited as a well-priced option.

On that basis, I'm investigating Unlimited a bit more. I've re-read through the various threads on this ISP, and understand its "interesting" origins, and concerns raised by many re its pricing and the possible impact this may have on performance/QoS. Personally, I'd select Big Pipe if I could, but they don't do USB in my home town. So I am looking at Unlimited with my eyes open, but given there's no 12- or 24-month contract I can easily shift if things don't work out.

Are there any current customers of Unlimited who are able to provide their views on the service? Particularly anyone who's used them for UFB. @reven and @nicmair - are you still with them, and what are your current thoughts?

Many thanks

Jonathan

(edit: formatting; grammar)

nicmair

244 posts

Master Geek

#1485688 5-Feb-2016 10:11

yep still a customer and relativity happy... not in UFB only on ASDL (UFB not available at my location yet). Only issue I have had a is a few random drop outs, but a new router seems to have resolved this (only had one since the new router went in some weeks ago, haven't logged this with Unlimted either).

Service and support is pretty good and when (in the early days) issues did occur they where very responsive and addressed issue quickly. Billing etc is very easy just works. Had to ported phone back to 2talk as needed to have ability for calls the ring on multiple devices at one time, which Unlimited did support.

Hope that helps

reven

3743 posts

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#1485722 5-Feb-2016 10:29

im still with them on ADSL2+ (cant get vdsl or ufb in my area yet), happy customer. good speeds (for adsl2+ at least, like i said no experience with vdsl/ufb), great prices.

Sharesies

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jonathan18

7413 posts

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#1485727 5-Feb-2016 10:32

nicmair:

yep still a customer and relativity happy... not in UFB only on ASDL (UFB not available at my location yet). Only issue I have had a is a few random drop outs, but a new router seems to have resolved this (only had one since the new router went in some weeks ago, haven't logged this with Unlimted either).

Service and support is pretty good and when (in the early days) issues did occur they where very responsive and addressed issue quickly. Billing etc is very easy just works. Had to ported phone back to 2talk as needed to have ability for calls the ring on multiple devices at one time, which Unlimited did support.

Hope that helps

Thanks for the feedback; good to know it's generally be ok.

Regarding your point bolded above: we currently have the VOIP working by connecting a telephone cable from the modem (a Fritzbox) to the closest telephone socket; Chorus re-wired that so we can have phones plugged in to other sockets around the house. Anyone know if this would work ok with the way Unlimited-provided VOIP works?

reven

3743 posts

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#1485733 5-Feb-2016 10:37

jonathan18:

nicmair:

yep still a customer and relativity happy... not in UFB only on ASDL (UFB not available at my location yet). Only issue I have had a is a few random drop outs, but a new router seems to have resolved this (only had one since the new router went in some weeks ago, haven't logged this with Unlimted either).

Service and support is pretty good and when (in the early days) issues did occur they where very responsive and addressed issue quickly. Billing etc is very easy just works. Had to ported phone back to 2talk as needed to have ability for calls the ring on multiple devices at one time, which Unlimited did support.

Hope that helps

Thanks for the feedback; good to know it's generally be ok.

Regarding your point bolded above: we currently have the VOIP working by connecting a telephone cable from the modem (a Fritzbox) to the closest telephone socket; Chorus re-wired that so we can have phones plugged in to other sockets around the house. Anyone know if this would work ok with the way Unlimited-provided VOIP works?

personally I use 2talk for VOIP. because

- its cheaper

- its not tied to an ISP, so if I switch I dont have to worry about switching/changing my home phone number.

2talk works well on a fritzbox, I have a uniden wireless phone plugged into it and just 2 additional child wireless phones around the house that connect to the master phone.

stuzz

353 posts

Ultimate Geek

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#1485740 5-Feb-2016 10:41

A couple of weeks in now and all is good. No noticeable drop offs. Speeds are consistently good. I didn't get voip at this stage so can't comment on that.

jonathan18

7413 posts

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#1485759 5-Feb-2016 11:04

reven:

personally I use 2talk for VOIP. because

- its cheaper

- its not tied to an ISP, so if I switch I dont have to worry about switching/changing my home phone number.

2talk works well on a fritzbox, I have a uniden wireless phone plugged into it and just 2 additional child wireless phones around the house that connect to the master phone.

Was the 2talk setup on the Fritzbox relatively straight-forward? Given you say 2Talk's cheaper than the Unlimited-provided VOIP, I assume you use a cloud PBX line (based on what I've read elsewhere!) - was that part of the process also easy to sort out? (Does 2Talk provide any assistance, or is it a matter of seeking help on forums such as this one?!).

Thanks.

nicmair

244 posts

Master Geek

#1485762 5-Feb-2016 11:06

The VoIP works the same way, so it will be fine, basically your Fritzbox is converting the VoIP into traditional analogue phone service that your internal cabling is then being used for to get around the house..

reven

3743 posts

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#1485766 5-Feb-2016 11:09

One of those I did once the completely forgot everything about it :)

But I recall it was very easy, and just had to enter some details in my fritzbox and that was it. I'm just on voip free with a $6 local number, costs me about $6-8 a month (some stupid people at my house insist on calling mobiles via the "landline" instead of their free cellphones, costing me a whooping $2 a month :P).

I like how 2talk emails you voicemail messages, you can change the ringtone callers hear (at christmas time people hear kevin bloody wilsons "hey santa clause you c**t" (only my direct family call me :)), it also records every phone conversation you have (which I just discovered on their portal).

jonathan18

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#1485791 5-Feb-2016 11:29

reven:

One of those I did once the completely forgot everything about it :)

But I recall it was very easy, and just had to enter some details in my fritzbox and that was it. I'm just on voip free with a $6 local number, costs me about $6-8 a month (some stupid people at my house insist on calling mobiles via the "landline" instead of their free cellphones, costing me a whooping $2 a month :P).

I like how 2talk emails you voicemail messages, you can change the ringtone callers hear (at christmas time people hear kevin bloody wilsons "hey santa clause you c**t" (only my direct family call me :)), it also records every phone conversation you have (which I just discovered on their portal).

Seriously?! By default?! I'm assuming that can be turned off?

Overall, though, the process doesn't seem too difficult, so it'll just be a matter of convincing my wife we can move away from a ISP-provided line; she accepted VOIP ok and the greater risk of outages, so hopefully this isn't a step too far!

reven

3743 posts

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#1485794 5-Feb-2016 11:32

this option is on the page, pretty easy to find dashboard has a "Call Recording" item:

Disable ALL call recording features on your number? (By default, call recording is enabled)

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