Feedback on Unlimited Internet?

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ajw

1523 posts

Uber Geek

# 175171 19-Jun-2015 19:59

Hi has anybody used this ISP. Feedback please.

Thanks.

http://unlimitedinternet.co.nz

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4538 posts

Uber Geek

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# 1328119 19-Jun-2015 22:14

No personal experience but that vdsl is cheap for that price $69!

nigelj

856 posts

Ultimate Geek

# 1328134 19-Jun-2015 22:43

3 people support this post

No personal experience but it's related to Hosting Direct, which might help you with forum searching and Googling.

mattwnz

15172 posts

Uber Geek

# 1328137 19-Jun-2015 22:51

Not sure if they are a TDR member, but I would chose an ISP that is, as it is well worth it when you have problems. Most of the large ISPs are members.

michaelmurfy

Mr Snotty
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# 1328142 19-Jun-2015 23:32

One person supports this post

You get what you pay for. I would personally spend the extra couple of dollars and go to an ISP like BigPipe.

eXDee

4025 posts

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# 1328146 20-Jun-2015 00:10

3 people support this post

If you haven't heard of them and people here can't vouch for them, i'd steer clear. 2c.

mattwnz

15172 posts

Uber Geek

# 1328148 20-Jun-2015 00:34

Thre are quite a lot of small ISPs now out there offering similar low prices. ALthough you do need to check the fine print, and fees they may charge for breaking contracts etc. I personally stayed with Spark after researching many of the cheaper one, as they were able to offer me what they were offering new customers, and it has been a good solid service overall for not too much more.

raytaylor

3408 posts

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# 1328485 20-Jun-2015 20:39

One person supports this post

Basically its a subsidiary of Ben Simpson's HD empire.
Our sister company uses an HDnet vdsl connection and it works pretty good so I'd recommend them.

Ray Taylor
Taylor Broadband (rural hawkes bay)
www.ruralkiwi.com

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ajw

1523 posts

Uber Geek

# 1328487 20-Jun-2015 21:01

raytaylor: Basically its a subsidiary of Ben Simpson's HD empire.
Our sister company uses an HDnet vdsl connection and it works pretty good so I'd recommend them.

Really keen pricing, I realise that VOIP is the norm on fibre but good to see a ISP offering a $7 per month option on ADSL2 and VDSL2.

lNomNoml

1360 posts

Uber Geek

# 1328489 20-Jun-2015 21:10

You get what you pay for, they most likely have a AUP.

ajw

1523 posts

Uber Geek

# 1328491 20-Jun-2015 21:12

lNomNoml: You get what you pay for, they most likely have a AUP.

They don't seem to have a wall of complaints on their facebook site.

michaelmurfy

Mr Snotty
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# 1328923 21-Jun-2015 23:47

3 people support this post

ajw:
lNomNoml: You get what you pay for, they most likely have a AUP.

They don't seem to have a wall of complaints on their facebook site.

The Facebook site is only as honest as the person running it. I don't think they have too many customers to be honest.

reven

3446 posts

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# 1328948 22-Jun-2015 07:32

I used them for about 6 months, then went to big pipe for a month to see if I would get better speeds. I got the same speeds so went back to unlimited internet. only $59 a month for unlimited ADSL2.

I have a dynamic IP but that rarely ever changes, I'm not sure that it actually does, unotelly never needs me to update. Bigpipe I couldnt connect to my home internet (unless I went with static) however with unlimitedinternet even with dynamic IP I can reach it (important for me as I use home automation stuff).

I do recommend them, at least give them a go, they're super cheaper and no contracts so if it doesnt work well for you, you can cancel.

akane

2 posts

Wannabe Geek

# 1354911 29-Jul-2015 21:56

Using UI VDSL at the moment, 7.5/38Mbps with almost nil errors on the line.
First week was AWESOME.
From this week, peak times has come to a halt when it comes to YouTube 1080p streaming, getting about 650Kbps - 1Mbps.
Yet speedtest.net to their local server yields 34Mbps throughput.
Offpeak is alright.

I think they have a huge surge of sign ups and their backhaul might be congested, hope they get it fixed soon, getting slightly impatient. I'm not a huge downloader, I've done approx 60GByte all up in the last 2 weeks according to my DD-WRT stats, which is probably in line for a normal 150GB/month plan.

Hope they fix this issue soon, UI seems like a good crowd and gets back to my email pretty quickly. Been a Spark customer before, absolutely no throughput issues, maybe Global Gateway is just that much better than Vocus?

NonprayingMantis

6434 posts

Uber Geek

# 1354931 29-Jul-2015 22:41

akane: Using UI VDSL at the moment, 7.5/38Mbps with almost nil errors on the line.
First week was AWESOME.
From this week, peak times has come to a halt when it comes to YouTube 1080p streaming, getting about 650Kbps - 1Mbps.
Yet speedtest.net to their local server yields 34Mbps throughput.
Offpeak is alright.

I think they have a huge surge of sign ups and their backhaul might be congested, hope they get it fixed soon, getting slightly impatient. I'm not a huge downloader, I've done approx 60GByte all up in the last 2 weeks according to my DD-WRT stats, which is probably in line for a normal 150GB/month plan.

Hope they fix this issue soon, UI seems like a good crowd and gets back to my email pretty quickly. Been a Spark customer before, absolutely no throughput issues, maybe Global Gateway is just that much better than Vocus?

they price at levels where it is impossible to afford enough bandwidth for their customers - their price barely covers the wholesale cost from Chorus, let alone all the other costs of running a business. I wouldn't expect your service to get better any time soon.

Unlimited Internet are a sub-brand of HDnet, who are known for being pretty dodgy e.g. setting up fake review sites etc. my advice: switch to a better provider who understands broadband economics better (literally anybody else)

You'll note their distinct lack of presence on this forum - that should tell you all you need to know.

also, whilst the Netflix ISP index has its flaws, worth noting that HDnet (which would include unlimited internet) sit squarely at the bottom

http://ispspeedindex.netflix.com/results/new-zealand/graph

reven

3446 posts

Uber Geek

Trusted

# 1354992 30-Jul-2015 06:39

NonprayingMantis:
akane: Using UI VDSL at the moment, 7.5/38Mbps with almost nil errors on the line.
First week was AWESOME.
From this week, peak times has come to a halt when it comes to YouTube 1080p streaming, getting about 650Kbps - 1Mbps.
Yet speedtest.net to their local server yields 34Mbps throughput.
Offpeak is alright.

I think they have a huge surge of sign ups and their backhaul might be congested, hope they get it fixed soon, getting slightly impatient. I'm not a huge downloader, I've done approx 60GByte all up in the last 2 weeks according to my DD-WRT stats, which is probably in line for a normal 150GB/month plan.

Hope they fix this issue soon, UI seems like a good crowd and gets back to my email pretty quickly. Been a Spark customer before, absolutely no throughput issues, maybe Global Gateway is just that much better than Vocus?

they price at levels where it is impossible to afford enough bandwidth for their customers - their price barely covers the wholesale cost from Chorus, let alone all the other costs of running a business. I wouldn't expect your service to get better any time soon.

Unlimited Internet are a sub-brand of HDnet, who are known for being pretty dodgy e.g. setting up fake review sites etc. my advice: switch to a better provider who understands broadband economics better (literally anybody else)

You'll note their distinct lack of presence on this forum - that should tell you all you need to know.

also, whilst the Netflix ISP index has its flaws, worth noting that HDnet (which would include unlimited internet) sit squarely at the bottom

http://ispspeedindex.netflix.com/results/new-zealand/graph

I went with BigPipe, who are a "trusted" ISP. My speeds got worse. Personally I think unlimited internet is pretty great, theyre very cheap, and for ADSL2+ (its all I can get so all I can comment on) the speeds are the same/better than other 'big name isps'. Steam downloads are once again at around 1-1.3MB/s on my connection, which is what I was getting on Snap.

For their price, theyre definitely worth a try, not going to cost you a lot to give them a go.

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