sbiddle:
VDSL port waiter is typically 14 days or so in the Chorus world to see a linecard fitted / swapped out.
I still don't understand why the OP did an Orcon disconnect and then a new Spark connection rather than a transition. This is certainly not the normal way to move providers. You never contact the LSP first and this thread can simply join the hundreds of other such threads on here with issues such as this caused by doing this.
OP said Spark told them to disconnect first.
Either Spark screwed up (like really badly) or OP isn't being exact with the their account if the events.