Rate This Install

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#2070390 9-Aug-2018 08:46

Coil:

I wonder if these terrible installs can be taken to council and then have the technician followed up with and stripped of their certifications. If I was a residential sparkie and had unshielded, un clipped wiring running around a basement below 2M I'd get sacked on the spot and possibly even have the boss fined for that. This should be illegal work and anyone doing such should be penalized and if they are an import SENT HOME.

As far as I know there is no "Council" or for Telecommunications and no real certifications these days :(

Maybe time to regulate like Sparkies and Plumbers..

gregmcc

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#2070404 9-Aug-2018 09:13

ResponseMediaNZ:

Coil:

I wonder if these terrible installs can be taken to council and then have the technician followed up with and stripped of their certifications. If I was a residential sparkie and had unshielded, un clipped wiring running around a basement below 2M I'd get sacked on the spot and possibly even have the boss fined for that. This should be illegal work and anyone doing such should be penalized and if they are an import SENT HOME.

As far as I know there is no "Council" or for Telecommunications and no real certifications these days :(

Maybe time to regulate like Sparkies and Plumbers..

A good idea, but unlike Electricians and plumbers no one gets hurt from a poor fiber install, so very unlikely (unless it get way out of control) that it would be regulated.

chevrolux

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#2070414 9-Aug-2018 09:33

gregmcc:

ResponseMediaNZ:

Coil:

I wonder if these terrible installs can be taken to council and then have the technician followed up with and stripped of their certifications. If I was a residential sparkie and had unshielded, un clipped wiring running around a basement below 2M I'd get sacked on the spot and possibly even have the boss fined for that. This should be illegal work and anyone doing such should be penalized and if they are an import SENT HOME.

As far as I know there is no "Council" or for Telecommunications and no real certifications these days :(

Maybe time to regulate like Sparkies and Plumbers..

A good idea, but unlike Electricians and plumbers no one gets hurt from a poor fiber install, so very unlikely (unless it get way out of control) that it would be regulated.

I believe that's what the TCF tried to push for? A standard for telecom wiring in homes - remember that massive guideline paper they did years back.

As for being hurt, what if the customer was plugging in their router, snapped that exposed fibre and ended up with fibre in their eye? (yes extremely unlikely, but isn't that what health and safety these days caters for?)

Coil

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#2070450 9-Aug-2018 09:42

chevrolux:

gregmcc:

ResponseMediaNZ:

Coil:

I wonder if these terrible installs can be taken to council and then have the technician followed up with and stripped of their certifications. If I was a residential sparkie and had unshielded, un clipped wiring running around a basement below 2M I'd get sacked on the spot and possibly even have the boss fined for that. This should be illegal work and anyone doing such should be penalized and if they are an import SENT HOME.

As far as I know there is no "Council" or for Telecommunications and no real certifications these days :(

Maybe time to regulate like Sparkies and Plumbers..

A good idea, but unlike Electricians and plumbers no one gets hurt from a poor fiber install, so very unlikely (unless it get way out of control) that it would be regulated.

I believe that's what the TCF tried to push for? A standard for telecom wiring in homes - remember that massive guideline paper they did years back.

As for being hurt, what if the customer was plugging in their router, snapped that exposed fibre and ended up with fibre in their eye? (yes extremely unlikely, but isn't that what health and safety these days caters for?)

Anything is possible, a child could hang themselves on some of that cabling if they were not careful or the law of infinite possibility is applied...
What ever the case is, i don't agree with the QOS there and do not agree with the face the tech has a job.

MurrayM

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#2070463 9-Aug-2018 09:49

chevrolux:

As for being hurt, what if the customer was plugging in their router, snapped that exposed fibre and ended up with fibre in their eye? (yes extremely unlikely, but isn't that what health and safety these days caters for?)

Don't get me started on "health and safety". I had to sign a document yesterday to acknowledge that I understood all the H&S issues that exist in our office and would take appropriate actions. Some of the potential issues were:

Items that are attached to walls may fall off and injure people (the only things we have attached to walls are some photos)
Sunlight may enter through windows and we have to use the blinds to mitigate this
Boiling water in the kitchen may burn us
Screws in desks and seats may work loose and cause injury of the desk/seat falls apart, we should check for this regularly

Crazy!

Coil

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#2070464 9-Aug-2018 09:53

MurrayM:

chevrolux:

As for being hurt, what if the customer was plugging in their router, snapped that exposed fibre and ended up with fibre in their eye? (yes extremely unlikely, but isn't that what health and safety these days caters for?)

Don't get me started on "health and safety". I had to sign a document yesterday to acknowledge that I understood all the H&S issues that exist in our office and would take appropriate actions. Some of the potential issues were:

Items that are attached to walls may fall off and injure people (the only things we have attached to walls are some photos)
Sunlight may enter through windows and we have to use the blinds to mitigate this
Boiling water in the kitchen may burn us
Screws in desks and seats may work loose and cause injury of the desk/seat falls apart, we should check for this regularly
Crazy!

We had to identify hazards and just walked around taking the piss with the H&S officer... Apparently if you p.o this English bloke the right way you'll get a knuckle sandwich!

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Chorusnz

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#2070492 9-Aug-2018 10:33

Hey @sparkz25 we're completing hundreds of installs a day and it's been a long time since I've seen one that looks like this. I would rate it disappointing. Could you private message us your details so we can get this sorted out for you? Thanks ^Mike

f0rky

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#2070557 9-Aug-2018 11:18

Chorusnz:

Hey @sparkz25 we're completing hundreds of installs a day and it's been a long time since I've seen one that looks like this. I would rate it disappointing. Could you private message us your details so we can get this sorted out for you? Thanks ^Mike

Thanks Mike, from a quality control point of view might want to do a site check on all previous jobs that these techs have done.

My personal rating for this installation is a 1/10.

Issues

Pictures 1 - 3 - unsupported spanning cable, bend radius not taken into account
Picture 4 - conduit laying loosely on false ceiling, should be affixed to truss in safe manner
Picture 5 - visible damage to conduit - unsupported
Picture 6 - Conduit is not support, doesn't terminate inside ONT and fibre is left exposed

This installation has not been done to the standard and care required by infrastructure, it gets a 1 because it appears to be working (but for how long).

tripper1000

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#2070581 9-Aug-2018 11:55

gregmcc:

ResponseMediaNZ: As far as I know there is no "Council" or for Telecommunications and no real certifications these days :(

Maybe time to regulate like Sparkies and Plumbers..

A good idea, but unlike Electricians and plumbers no one gets hurt from a poor fiber install, so very unlikely (unless it get way out of control) that it would be regulated.

It is incorrect to assume fibre is benign. Not sure of the exact specs for UFB but fibre laser light can damage your eyes and if fibre pricks you and snaps off, you can end up with it in your blood and lacerating your heart and brain from the inside out. So bad fibre installs can in theory injure people.

CamH

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#2070612 9-Aug-2018 12:52

This is exactly why we send a staff member to each fibre install for our customers. A lot of the Chorus technicians do well, but it takes one like this who needs watching like a hawk.

It's also quite likely that this person isn't even a Chorus contractor. When Chorus installed fibre to my house, they showed up with 6 guys, 2 who were in Chorus uniforms and 4 others. I'm pretty sure they just farm out the work to friends and family to get it done quicker. Don't get me wrong, they did a good job - but I'm pretty sure Chorus isn't paying for 6 of them, and if they were, I'm sure there's some English speaking requirement and probably a uniform requirement that they sure didn't follow.

hsvhel

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#2070723 9-Aug-2018 14:39

That's next level lazy.....they need to come back for sure

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cyril7

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#2070724 9-Aug-2018 14:43

hsvhel:

That's next level lazy.....they need to come back for sure

Nah, send someone who knows what they are doing and has pride in their work.

Cyril

chevrolux

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#2070726 9-Aug-2018 14:48

Hahaha.... yea c'mon guys, they are completing hundreds of installs a day!! This is definitely the only poor quality one. Every single other one of their contractors perform high quality work and would never take shortcuts just to sign the job off!!

allio

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#2070741 9-Aug-2018 15:01

sparkz25:

This is incredible.

mattwnz

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#2070747 9-Aug-2018 15:07

Well it was free, so you do get what you paid for. But to be fair, IMO people should look at how and the route the installer is going to install it, and perhaps put in their own conduits and/or surface mounted ducts around the house. This can be discussed at the pre install meeting When building new, we have to do this, and this is at our own cost. That however doesn't excuse disappointing installs.

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