seretonin:

 

 i only use VOIP (2talk) so i dont actually have a phone line .

 

There should still be a disconnected tone?

Interesting, i must have missed the original @ mention from Mr hio.
@seretonin please send us a DM with your address so i can follow this up with our assure faults team on your escalation.

From your descriptions of the situation it sounds very much like there is some kind of damage still on the cable that's causing an intermittent issue. 

^Richard

Chorusnz:

 

Interesting, i must have missed the original @ mention from Mr hio.
@seretonin please send us a DM with your address so i can follow this up with our assure faults team on your escalation.

 

From your descriptions of the situation it sounds very much like there is some kind of damage still on the cable that's causing an intermittent issue. 

 

^Richard

 

That would have been my fault... i forgot about the defect on editing posts sorry!

So have you had anyone look into this issue? FIxed orr? 

Glad its all sorted for you! 

seretonin:

 

My issue is now sorted , there was a connector that i replaced in a pillar, hasnt dropped since chorus was really helpful.

 

chorus told you to replace a connector in your pillar? please educate us!