wellygary:
lchiu7:
They must be since there are no RJ45 cables in the apartment and I suspect they were using their phone. I guess I should have also asked if they could try the 5Ghz band which the AP also transmits.
Tell them to stand closer to their AP :).
Seriously though, the Wifi saturation is likely to be terrible, Suggest they connect directly to their router vis Ethernet and then come back with a report on traffic saturation.... also what plan are they on with their ISP????
No ethernet possibility with a phone or tablet. The plan is 100/20 but I doubt if that is factor.