Last Laugh May Be On Telecom

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Regs

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Snowflake

#182385 5-Dec-2008 22:20

tonyhughes:
pcrosley: I had a Telecom rep knock on my door

I would be very surprised to hear of a rep employed by Telecom doing any of this (knocking on door, trying to upgrade your modem).

What does it say on his business card?

LOL. not only are telecom door-knocking in my neighbourhood (balmoral) but the CEO of Telecom Retail - Alan Gourdie - was one of the "reps" doing door knocking...! I assume this was some sort of publicity thing as there were a couple of guys with cameras that were tailing them. One point they made was that the ADSL2+ was active on our exchange and the internet would be faster. I didnt bother to point out that my sync speed had increased by a mere 1000bps since switching to an ADSL2+ profile.... I did asd them if they had fibre running down my street - the answer was "probably not". I suggested that perhaps they should look at laying fibre any in streets that get completely dug up by anyone. I'm not sure if the street was dug up for cabling - or just to replace the pavements... but there were diggers and concreters and a several weeks of effort and now an entirely new footpath and driveways at every address.

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Regs

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Snowflake

#182386 5-Dec-2008 22:23

n00dy:

I agree with Tony, they dont have reps door knocking telling you that the exhange has been upgraded

sorry.... wrong! I was told that the exchange was upgraded to adsl2+ and the internet would be faster now.

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NonprayingMantis

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#182414 6-Dec-2008 01:23

Regs:
tonyhughes:
pcrosley: I had a Telecom rep knock on my door

I would be very surprised to hear of a rep employed by Telecom doing any of this (knocking on door, trying to upgrade your modem).

What does it say on his business card?

LOL. not only are telecom door-knocking in my neighbourhood (balmoral) but the CEO of Telecom Retail - Alan Gourdie - was one of the "reps" doing door knocking...! I assume this was some sort of publicity thing as there were a couple of guys with cameras that were tailing them. One point they made was that the ADSL2+ was active on our exchange and the internet would be faster. I didnt bother to point out that my sync speed had increased by a mere 1000bps since switching to an ADSL2+ profile.... I did asd them if they had fibre running down my street - the answer was "probably not". I suggested that perhaps they should look at laying fibre any in streets that get completely dug up by anyone. I'm not sure if the street was dug up for cabling - or just to replace the pavements... but there were diggers and concreters and a several weeks of effort and now an entirely new footpath and driveways at every address.

he likes to get at least one customer contact every week - whether it is following a sales rep around, going into a store, or listening in at the call centre.

freitasm

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#182432 6-Dec-2008 08:07

I met Alan Gourdie a few times - at TelecomOne (an internal Telecom un-conference with some invited externals) and a couple of times in Auckland. He's quite switched on...

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#182763 8-Dec-2008 15:39

NonprayingMantis:

he likes to get at least one customer contact every week - whether it is following a sales rep around, going into a store, or listening in at the call centre.

I may stand corrected but I think Paul Reynolds was out doing "Street Fighter" on Friday night too...
Nice to see the execs hitting the coal face too!!

freitasm

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#182835 8-Dec-2008 19:57

Yes, during lunch today Ralph Brayham confirmed to me high execs were out on the streets...

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NonprayingMantis

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#182929 9-Dec-2008 10:19

MadMax:
NonprayingMantis:

he likes to get at least one customer contact every week - whether it is following a sales rep around, going into a store, or listening in at the call centre.

I may stand corrected but I think Paul Reynolds was out doing "Street Fighter" on Friday night too...
Nice to see the execs hitting the coal face too!!

If a 6'7" scotsman asks you to sign up to total home, you are probably going to do whatever he wants :P

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#182931 9-Dec-2008 10:22

NonprayingMantis: If a 6'7" scotsman asks you to sign up to total home, you are probably going to do whatever he wants :P

Hahah, yeah. You wouldn't argue with that guy! He is huge.

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