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quickymart:
I think with him opening up the "do not open" box this has probably damaged the cable, hence the charge.
😂 Sure, mate.
Why do you think that's wrong?
I do try & be positive about Chorus, but sometimes they really leave you scratching your head.
Stu1: You can’t dispute it either , my internet went off at the end of the street at 1030 at night they still blamed the builders send me a $1600 bill. I disputed it they weren’t interested ended up doing a building insurance claim so cost me $500. Terrible to deal with
Ouch, that hurts.
In fairness to them, everybody I dealt with there were extremely polite to deal with. The guy who reconnected the line stated that he had to charge it out as a damage before he even started working on it, as that's what he was called out for, but he didn't understand why it was logged through to him as a damaged connection. It might have just been a miscommunication between my ISP and Chorus, but was painful to deal with nonetheless.
mulac:Stu1: You can’t dispute it either , my internet went off at the end of the street at 1030 at night they still blamed the builders send me a $1600 bill. I disputed it they weren’t interested ended up doing a building insurance claim so cost me $500. Terrible to deal withOuch, that hurts.
In fairness to them, everybody I dealt with there were extremely polite to deal with. The guy who reconnected the line stated that he had to charge it out as a damage before he even started working on it, as that's what he was called out for, but he didn't understand why it was logged through to him as a damaged connection. It might have just been a miscommunication between my ISP and Chorus, but was painful to deal with nonetheless.
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