Lias:
I was talking about scheduled maintenance rather than faults. LFC's shouldn't be doing maintenance that will result in a disconnect of more than a second or two without the impacted end users being notified, either directly or via their ISP. The fact that to the best of my knowledge the LFC's only tell the ISP's about some maintenance, and pretty much none of the ISP's tell the end users or even put it on their status pages, is a problem.
Disagree....
I am pretty sure if that there is a Bitstream 3 or better service been consumed on a specific OLT - The LFC will notify the RSP and the RSP will notify the end user.
if its a Bitstream 2 (which most people are on at home and are expecting 24/7, 99.99% uptime on) then I feel the LFC is within their rights to do scheduled maintenance at their convenience, for $80 per month per connection they can't go around giving people notice every time they need to do upgrades/maintenance.




