Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
michaelmurfy
meow
13580 posts

Uber Geek
+1 received by user: 10910

Moderator
ID Verified
Trusted
Lifetime subscriber

  #3105803 18-Jul-2023 21:36
Send private message

@Wilder I see you've been active on here a few times today yet no updates. It is important you provide this information as there are a whole lot of industry professionals on here (one of which works for an ISP you stated has issues) who would love to see this solved.





Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.




mentalinc
3384 posts

Uber Geek
+1 received by user: 1023

Trusted

  #3105811 18-Jul-2023 21:54
Send private message

wondering if we've missed a few steps here.

 

open up cmd (click on start type cmd) 

 

then type

 

"tracert xxxx" where xxx is the ip address of the game server (it should be shown in the game, just copy and paste it).

 

Then paste the output (will look like the below (I've used google dns server as example)

 

 

 

Tracing route to dns.google [8.8.8.8]
over a maximum of 30 hops:

 

  1    <1 ms    <1 ms    <1 ms  [192.168.2.1]
  2     3 ms     2 ms     6 ms  v1.akfor-bng1.tranzpeer.net [101.98.0.129]
  3    86 ms    29 ms    28 ms  72.14.195.229
  4    30 ms    26 ms    25 ms  72.14.195.228
  5    25 ms    44 ms    27 ms  72.14.235.55
  6    24 ms    25 ms    26 ms  142.251.252.205
  7    27 ms    26 ms    39 ms  dns.google [8.8.8.8]

 

Trace complete.

 

 

 

Can you also try to ping the game server

 

 

 

in the cmd window still

 

type ping {IP ADDRESS} -30

 

and paste the output at the end (this will let us know if you have packet loss)

 

Ping statistics for 8.8.8.8:
    Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),

 

 

 

 





CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB:  Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

 

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX 


Delorean
673 posts

Ultimate Geek
+1 received by user: 343

ID Verified
Trusted
Lifetime subscriber

  #3105856 19-Jul-2023 08:58
Send private message

The lack of a reply suggests the OP is unable to back up their claims that the ISP is at fault.

 

Geekzone is a wealth of knowledge and with qualified network engineers and ISP support staff lurking to help out people with suggestions on how to improve the setup of their own network, as even @michaelmurfy commented, its generally 95% of the issues are on the customer. 

 

Maybe close off this thread now, as I can't see any more comments that will add value in addition to what has already been said?

 

 

 

EDIT: Typo

 

 

 

 

 

 





Referral Link: | Quic Broadband (use R142206E0L2CR for free setup)




freitasm
BDFL - Memuneh
80652 posts

Uber Geek
+1 received by user: 41045

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #3105861 19-Jul-2023 09:16
Send private message

I have been reading this thread this morning. The OP says

 

 

I have 5k-6k hours on csgo and I have tried different settings, different accounts, two ISP'S in Auckland, problem remains.

 

 

The OP also said

 

 

I have tried different gaming cafes and the issue remains.

 

 

Are these gaming cafes using the same ISPs? Which ISPs have been used? What about the tracing information?

 

I don't think it's the OP network or any ISP but the service the OP is trying to use.





Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 


Jase2985
13732 posts

Uber Geek
+1 received by user: 6205

ID Verified
Lifetime subscriber

  #3105871 19-Jul-2023 09:48
Send private message

freitasm:

 

Are these gaming cafes using the same ISPs? Which ISPs have been used? What about the tracing information?

 

I don't think it's the OP network or any ISP but the service the OP is trying to use.

 

 

then surely it has to be the game server?


MaxineN
Max
2049 posts

Uber Geek
+1 received by user: 1663

ID Verified
Trusted
Subscriber

  #3105872 19-Jul-2023 09:51
Send private message

Jase2985:

 

freitasm:

 

Are these gaming cafes using the same ISPs? Which ISPs have been used? What about the tracing information?

 

I don't think it's the OP network or any ISP but the service the OP is trying to use.

 

 

then surely it has to be the game server?

 

 

 

 

Or configuration error due to not using the correct launch parameters.

 

 

 

Fun fact, there was a time(I haven't touched FaceIT in a VERY long time) where if you did not manually update your tick rates client side it would feel absolutely jank and would look like you're "lagging".

 

Adding +cl_updaterate 128 and -tickrate 128 would fix this (by default it is 64 on the client and servers can choose NOT to force updated tick rates) as it's running what the game server is running.

 

Source engine is a beautiful mess sometimes as whilst it is my favourite engine, it's networking part is a bit interesting.

 

It also has commands to introduce fake lag(hidden behind cheats)

 

 

 

 





Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.


 
 
 
 

Shop now for Dyson appliances (affiliate link).
cyril7
9075 posts

Uber Geek
+1 received by user: 2499

ID Verified
Trusted
Subscriber

  #3105884 19-Jul-2023 10:27
Send private message

If I am not mistaken, (I dont play these types of games, infact not a gamer of any type) but these servers are in AU? the OP mentioned 30mS ping times

 

Assuming that, I dont understand what ISP related issues there would be, all NZ ISPs have pretty direct routes to AU, its not a convoluted path compared to say heading for an EU server.

 

Cyril


quickymart
14940 posts

Uber Geek
+1 received by user: 13954

ID Verified

  #3106022 19-Jul-2023 17:41
Send private message

Should this be locked? If the OP doesn't want to provide the necessary information to get assistance on here it's a bit more of a soapbox thread, isn't it?


Jase2985
13732 posts

Uber Geek
+1 received by user: 6205

ID Verified
Lifetime subscriber

  #3106036 19-Jul-2023 18:04
Send private message

MaxineN:

 

Fun fact, there was a time(I haven't touched FaceIT in a VERY long time) where if you did not manually update your tick rates client side it would feel absolutely jank and would look like you're "lagging".

 

Adding +cl_updaterate 128 and -tickrate 128 would fix this (by default it is 64 on the client and servers can choose NOT to force updated tick rates) as it's running what the game server is running.

 

Source engine is a beautiful mess sometimes as whilst it is my favourite engine, it's networking part is a bit interesting.

 

It also has commands to introduce fake lag(hidden behind cheats)

 

 

@Wilder have you tried this?


1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.