Looking for next steps to fix my inconsistent VDSL

Forums › New Zealand Broadband › Looking for next steps to fix my inconsistent VDSL

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#3201302 29-Feb-2024 09:52

mentalinc: You need one of these many people sell them
https://surplustronics.co.nz/products/8730-master-hard-wired-xdsl-in-line-filter-for-telephone

They are super easy to install.

On behalf of the OP - Do these come with instructions or do you know of some easy to follow instructions?

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#3201425 29-Feb-2024 10:44

r I can install a master filter and live in Wellington

But I would really suggest pushing your neighbours to agree to fibre, you are working with our of date technology here

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Lizm3

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#3201448 29-Feb-2024 11:10

nztim: r I can install a master filter and live in Wellington

But I would really suggest pushing your neighbours to agree to fibre, you are working with our of date technology here

You're preaching to the choir, believe me. I absolutely hate the situation, it's infuriating. It's really hard to push an owner who lives outside of NZ and you only have an email address for though, especially since because of privacy rules we don't actually know which owners have consented at any given time - we can only occasionally get Chorus to tell us the exact number of consents they have. It's painful AF.

I'll have a look at the suggested master filter and see if it's something I could figure out but otherwise I might DM you about it?

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#3201468 29-Feb-2024 11:31

Lizm3:

I'll have a look at the suggested master filter and see if it's something I could figure out but otherwise I might DM you about it?

Sure just DM me if you need a hand, happy to help, even if you want to do it yourself and need a few gel filled telco joiners, you need to buy them in packs of 100 and you will only need 6

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cddt

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#3201529 29-Feb-2024 12:05

I think the only solution is to pursue fibre aggressively.

We were stuck on terrible VDSL for years and years as we were one of the last streets in Auckland to for the rollout to reach (according to the fibre map). VDSL gave us a 20 mbps download, but only 1 mbps upload, and that connection dropped out for a few minutes every hour or so on average. We had a master filter thingy installed, it was still terrible.

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#3201532 29-Feb-2024 12:18

If I ruled the world a non response would be an acceptance in all cases. Even jury trials don't have to be unanimous.

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#3201542 29-Feb-2024 12:46

cddt:
I think the only solution is to pursue fibre aggressively.

We were stuck on terrible VDSL for years and years as we were one of the last streets in Auckland to for the rollout to reach (according to the fibre map). VDSL gave us a 20 mbps download, but only 1 mbps upload, and that connection dropped out for a few minutes every hour or so on average. We had a master filter thingy installed, it was still terrible.

I really don't think we could be more aggressive (we're trying a few different routes to try and make it happen), and I still want to resolve any issues I can in the short term.

Chorusnz

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#3201609 29-Feb-2024 14:43

I really don't think we could be more aggressive (we're trying a few different routes to try and make it happen), and I still want to resolve any issues I can in the short term.

Sounds pretty frustrating.

1) If you are looking to get the most out of any VDSL connection, i would 100% recommend getting a VDSL filter installed as nzTim suggests. Used to be you could get most any electricians to do em, or Spark may actually still offer the option through your broadband plan.

2) There may not be much i can do to help, especially with absentee landlords. But if you can flick us a DM with your address I'll take a look and maybe, just maybe i can give some more insight/suggestions. Also pretty keen to see what Spark have actually done to fix the VDSL, network wise.

^Richard

Lizm3

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#3201748 29-Feb-2024 18:54

Chorusnz:

I really don't think we could be more aggressive (we're trying a few different routes to try and make it happen), and I still want to resolve any issues I can in the short term.

Sounds pretty frustrating.

1) If you are looking to get the most out of any VDSL connection, i would 100% recommend getting a VDSL filter installed as nzTim suggests. Used to be you could get most any electricians to do em, or Spark may actually still offer the option through your broadband plan.

2) There may not be much i can do to help, especially with absentee landlords. But if you can flick us a DM with your address I'll take a look and maybe, just maybe i can give some more insight/suggestions. Also pretty keen to see what Spark have actually done to fix the VDSL, network wise.

^Richard

Thanks so much, will message you.

mentalinc

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#3201815 29-Feb-2024 21:59

robjg63:

mentalinc: You need one of these many people sell them
https://surplustronics.co.nz/products/8730-master-hard-wired-xdsl-in-line-filter-for-telephone

They are super easy to install.

On behalf of the OP - Do these come with instructions or do you know of some easy to follow instructions?

Cheaper source (half the price): https://extremepc.co.nz/dynamix-xdsl-master-wired-in-filter-adsl-adsl2-vdsl-vdsl2/

yes it's rather easy a few scotch loc things and match the colours.
If you don't use the land line, it's even easier as you don't need to wire up that end.

Poor photo from when I did it in 2013, and the thread I made when I did it: https://www.geekzone.co.nz/forums.asp?forumid=49&topicid=115758

Large photo so you can zoom in, but shows the colour coding you need to use as well on the filter.

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Lizm3

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#3201834 29-Feb-2024 22:58

mentalinc:

Cheaper source (half the price): https://extremepc.co.nz/dynamix-xdsl-master-wired-in-filter-adsl-adsl2-vdsl-vdsl2/

yes it's rather easy a few scotch loc things and match the colours.
If you don't use the land line, it's even easier as you don't need to wire up that end.

Poor photo from when I did it in 2013, and the thread I made when I did it: https://www.geekzone.co.nz/forums.asp?forumid=49&topicid=115758

Large photo so you can zoom in, but shows the colour coding you need to use as well on the filter.

Thanks for the link! I'll take a look.. but honestly I'll probably just end up paying someone so I don't feck it up haha.

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nztim

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#3201836 29-Feb-2024 23:07

mentalinc:
robjg63:

mentalinc: You need one of these many people sell them
https://surplustronics.co.nz/products/8730-master-hard-wired-xdsl-in-line-filter-for-telephone

They are super easy to install.

On behalf of the OP - Do these come with instructions or do you know of some easy to follow instructions?

Cheaper source (half the price): https://extremepc.co.nz/dynamix-xdsl-master-wired-in-filter-adsl-adsl2-vdsl-vdsl2/

yes it's rather easy a few scotch loc things and match the colours.
If you don't use the land line, it's even easier as you don't need to wire up that end.

Poor photo from when I did it in 2013, and the thread I made when I did it: https://www.geekzone.co.nz/forums.asp?forumid=49&topicid=115758

Large photo so you can zoom in, but shows the colour coding you need to use as well on the filter.

Guess that does the job haha

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

On2or3wheels

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#3201896 1-Mar-2024 09:17

I know wireless isn't as fast as a good VDSL 2 connection, but surely wireless would be better than what you have if you can't get fibre?

freitasm

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#3201897 1-Mar-2024 09:32

Lizm3:
Spyware:

Given the attenuation figures the cabinet is 2 km or so away. Given that, installing a master splitter filter to isolate the internal phone wiring in your house and provide an unfiltered cable run to the modem may help. Plug in filters are for phones, not the modem and can not possibly help other than to isolate DSL signal from an analog phone. An unfiltered alarm panel connected directly to the line may also be causing disconnections.

I do have an alarm system but it has been disconnected the whole time I've owned the property. I think it's either super expensive or impossible to reconnect, don't remember.

Who would install a master splitter filter and how much would it cost? Would it cause any issue if I eventually do manage to get fibre?

The filter is a must.

An alarm, even if you think it's "disconnected" might be still powered on - some companies say "disconnected" to mean they aren't monitoring it but the alarm is still powered on and seizing the line every few hours so you have to check to make sure it's OFF.

Isn't wireless broadband an option? Despite the comment above it can and will be sometimes faster than VDSL, depending on the coverage.

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nztim

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#3201899 1-Mar-2024 09:36

freitasm:

An alarm, even if you think it's "disconnected" might be still powered on - some companies say "disconnected" to mean they aren't monitoring it but the alarm is still powered on and seizing the line every few hours so you have to check to make sure it's OFF.

100% correct, and been a Spark connection it will still be Jumper'd to the NEAX producing a disconnected tone and voltage down the line when the alarm takes the phone "off hook"

Be interesting to know where in Lower Hutt they are as NEAX decommissioning is already taken place there (so possibly Naenae or Petone)

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

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