The internet went down on Friday, and the ONT LOS light has been blinking red. I’m unsure if this is due to physical damage to the fibre or if it’s a result of the Enable-related backend issues.
The internet went down on Friday, and the ONT LOS light has been blinking red. I’m unsure if this is due to physical damage to the fibre or if it’s a result of the Enable-related backend issues.
The internet went down on Friday, and the ONT LOS light has been blinking red. I’m unsure if this is due to physical damage to the fibre or if it’s a result of the Enable-related backend issues.
If its a Red LOS light, then it is not related to the issues that have been discussed in this thread / you need to raise a fault with your ISP if you haven't already.
Any comments made are my personal views and does not represent those of my employer
The internet went down on Friday, and the ONT LOS light has been blinking red. I’m unsure if this is due to physical damage to the fibre or if it’s a result of the Enable-related backend issues.
I rang Slingshot and they informed me that there might be physical damage to the fibre cable.
The issue, I had with lodging a fault with Enable is in-regards to the $130 call-out fee. If there was no internal or external fault on site, then they would charge me for the call-out, and I wasn't sure if LOS had anything to do with ongoing issues.
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