Can I be Angry?

Forums › New Zealand Broadband › Can I be Angry?

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#342726 17-Jun-2010 16:49

AFAIK the reason that the people on the phone at telecom cannot see whether you can actually get broadband or not is because Retail is operationally separated from wholesale and chorus - meaning they (just like other non-telecom ISPs except ULL ones) don't have access to the wholesale and chorus systems that tell them whether an exchange is full or not.

the best they (and any other ISP) can do is to sign you up and process the order. then some point later the order will come back with a decline because the ports are all full.

then you just have to wait for somoene else to move house or cancel their broadband and you can be in (assuming you are first in the queue, you might not be)

It's not a very nice situation to be in, but there isn't much you can do about it. Whichever ISP you signed up with would have signed you up, then not been able to connect you (except possibly a UCLL one if you are in an unbundled exchange)

Byrned

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#342858 18-Jun-2010 08:47

xpd:

Even Smurfette ?

I prefer to stereotype, rather than pick out the individual.

It's a bit like saying I don't like people from Hungry, yet Dominik is a really nice guy - but still not liking people from Hungry.

Note to the people from Hungry - this was an example. I'm sure you're all really nice.

kiwitrc

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#342861 18-Jun-2010 08:58

Yeah those starving Hungry people are bloody awful.

freitasm

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#342863 18-Jun-2010 09:02

Byrned: It's a bit like saying I don't like people from Hungry, yet Dominik is a really nice guy - but still not liking people from Hungry.

Note to the people from Hungry - this was an example. I'm sure you're all really nice.

I am sure you mean Hungary, right?

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bazzer

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#342864 18-Jun-2010 09:05

Pretty presumptuous of you, freitasm!

LAC

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#342875 18-Jun-2010 09:41

NonprayingMantis: AFAIK the reason that the people on the phone at telecom cannot see whether you can actually get broadband or not is because Retail is operationally separated from wholesale and chorus - meaning they (just like other non-telecom ISPs except ULL ones) don't have access to the wholesale and chorus systems that tell them whether an exchange is full or not.

the best they (and any other ISP) can do is to sign you up and process the order. then some point later the order will come back with a decline because the ports are all full.

then you just have to wait for somoene else to move house or cancel their broadband and you can be in (assuming you are first in the queue, you might not be)

It's not a very nice situation to be in, but there isn't much you can do about it. Whichever ISP you signed up with would have signed you up, then not been able to connect you (except possibly a UCLL one if you are in an unbundled exchange)

Yea, thanks for that info there, maybe I can be happy I'm getting 50% of the serivce? (Phone line)

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pageweon

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#342876 18-Jun-2010 09:43

lol, this has got to be the "punniest" thread i have read

.. oh and about the topic.. i really cant see the point in getting angry, it wont make those slots any free'er

maybe look at getting a t stick(or vodem) for the time being

this is where a signature goes

LAC

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#342879 18-Jun-2010 09:47

Guess your right, might just have to wait.

Byrned

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#342927 18-Jun-2010 11:02

freitasm:
Byrned: It's a bit like saying I don't like people from Hungry, yet Dominik is a really nice guy - but still not liking people from Hungry.

Note to the people from Hungry - this was an example. I'm sure you're all really nice.

I am sure you mean Hungary, right?

Ahh yes. Next time I'll use a example like Uzbekistan which cannot be mixed up grammaticality.

If someone could invent a spell check linked into my brain to avoid these situations that would be great. Thanks.

NonprayingMantis

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#342928 18-Jun-2010 11:03

pageweon: lol, this has got to be the "punniest" thread i have read

.. oh and about the topic.. i really cant see the point in getting angry, it wont make those slots any free'er

maybe look at getting a t stick(or vodem) for the time being

I could be wrong but I believe that if you are on the wait list with telecom they provide you with either free dialup or a tstick until a port is freed up.

neither solution is ideal of course, but it is better than nothing.

LAC

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#342932 18-Jun-2010 11:08

NonprayingMantis:
pageweon: lol, this has got to be the "punniest" thread i have read

.. oh and about the topic.. i really cant see the point in getting angry, it wont make those slots any free'er

maybe look at getting a t stick(or vodem) for the time being

I could be wrong but I believe that if you are on the wait list with telecom they provide you with either free dialup or a tstick until a port is freed up.

neither solution is ideal of course, but it is better than nothing.

They offer you a T stick? When?

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NonprayingMantis

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#342938 18-Jun-2010 11:14

dunno, when you are told you will be waiting I guess. try asking for one.

I read about it on this forum I think.

LAC

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#342940 18-Jun-2010 11:16

Reminds me when Orcon offered me free dial up for waiting 3 weeks to get BB hooked up.

oxnsox

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#342976 18-Jun-2010 12:10

I like the way this thread quickly evolved from talking about Telecom Cabinets to petrol...
or am I over reading???
But hey it's got Hungry angry Smurfs and dogs chasing T-sticks too.....

insane

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#343174 19-Jun-2010 00:33

the last thing you want to do when you're a waiter is to try sign up with multiple ISPs using the Telecom wholesale network. If you do you'll only prolong your wait. The pre-checks that ISPs have to check for port availability leaves much to be desired, so will just have to get used to 56k or T-stick in the mean time.

The waiting list is strictly first come first serve, there is no favouritism between ISPs, although the ISP can with much effort prioritise which user gets in first if they have multiple users waiting on ports in the same exchange. Telecom should be able to tell you what the average waiting time for a port is on that exchange as they get a report every week I think it is.

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