Latency/Spiking Issue

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Ragnor

8219 posts

Uber Geek

Trusted

#374085 29-Aug-2010 04:17

What do tracert's to the addresses of some of the servers you're playing on look like?

rygrass

134 posts

Master Geek

#374204 29-Aug-2010 15:27

Here is a tracert

I am with Telecom Pro plan, Never had any problems with Telecom with re-guarding ping issues its getting out of hand i have tried different modem i just plugged my computer in turned off all services in background that may be using internet still nothing.

Connection Rate is fine

Stats from a Dlink modem

Data Rate: 8096 992 kbs

  1 <1 ms <1 ms <1 ms mygateway1.ar7 [10.1.1.1]
  2 439 ms 351 ms 359 ms 125-237-160-1.jetstream.xtra.co.nz [125.237.160.
1]
  3 * * * Request timed out.
  4 313 ms 310 ms 261 ms ae4-10.akbr5.global-gateway.net.nz [202.37.244.2
21]
  5 287 ms 244 ms 296 ms ae1-2.akbr4.global-gateway.net.nz [202.50.232.77
]
  6 455 ms 334 ms 373 ms ae1-10.tkbr9.global-gateway.net.nz [202.50.232.3
7]
  7 406 ms 403 ms 375 ms so6-1-1.labr5.global-gateway.net.nz [122.56.127.
62]
  8 432 ms 453 ms 364 ms 202.50.232.74
  9 194 ms 215 ms 246 ms 12.86.75.29
10 290 ms 326 ms 371 ms cr2.la2ca.ip.att.net [12.122.129.114]
11 374 ms 391 ms 408 ms gar5.la2ca.ip.att.net [12.122.129.25]
12 384 ms 303 ms 248 ms 12.122.255.74
13 592 ms 401 ms 300 ms mdf001c7613r0003-gig-10-1.lax1.attens.net [12.12
9.193.242]

tracert at 3:25

EDIT: just looked at logs and i got 25 pages of it saying...

Jan 3 04:33:43> DSL in Sync
Jan 3 04:35:45> DSL out of sync
Jan 3 04:35:45> DSL in Sync
Jan 3 04:35:47> DSL out of sync
Jan 3 04:35:47> DSL in Sync
Jan 3 04:40:54> DSL out of sync
Jan 3 04:40:54> DSL in Sync

Could be line issue or modems!

Ragnor

8219 posts

Uber Geek

Trusted

#374339 29-Aug-2010 23:37

Sounds like a line or house wiring issue, normally the first hop (ie: #2) should be <50ms.

kairos

9 posts

Wannabe Geek

#374388 30-Aug-2010 08:41

Hi Guys,

Sorry for the late replies, just settling into the the new house. Update: Been working with Telecom on this with their level 2 support and they say because I'm so close to the exchange im experiencing what they call data pausing, they are still working on it at their end, but just yesterday i had about a 45 second pause where I thought we had disconnected but we hadn't then all of a sudden everything loaded instantly. The spiking is still occurring in the evenings, particularly when i play SC2.

Ragnor, here are the tracerts

C:\Windows\system32>tracert battle.net

Tracing route to battle.net [12.129.242.30]
over a maximum of 30 hops:

  1 36 ms 99 ms 99 ms dsldevice.lan [192.168.1.254]
  2 7 ms 7 ms 8 ms 122-60-224-1.jetstream.xtra.co.nz [122.60.224.1]

  3 * * * Request timed out.
  4 8 ms 9 ms 8 ms ae4-10.akbr5.global-gateway.net.nz [202.37.244.2
21]
  5 8 ms 8 ms 8 ms ae1-2.akbr4.global-gateway.net.nz [202.50.232.77
]
  6 8 ms 9 ms 9 ms ae1-10.tkbr9.global-gateway.net.nz [202.50.232.3
7]
  7 133 ms 133 ms 134 ms so7-0-1.labr5.global-gateway.net.nz [122.56.127.
38]
  8 133 ms 133 ms 133 ms so0-0-1.lebr6.global-gateway.net.nz [202.50.232.
98]
  9 133 ms 133 ms 133 ms 12.86.75.29
10 134 ms 134 ms 133 ms cr1.la2ca.ip.att.net [12.122.128.114]
11 134 ms 133 ms 133 ms gar5.la2ca.ip.att.net [12.122.128.25]
12 134 ms 137 ms 135 ms 12.122.255.74
13 297 ms 253 ms 251 ms mdf001c7613r0003-gig-10-1.lax1.attens.net [12.12
9.193.242]
14 * * * Request timed out.

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