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Napster

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  #561388 25-Dec-2011 15:35
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Ok so VDSL was activated last night but somebody either forgot or was on holiday and did not configure the settings for me to authenticate over PPPOE. So now i have VDSL2 but can't do anything on it until 27th apparently.

Will post some shots of line stats after this issue is resolved.

Any 1 here in Wholesale that can configure the port  or have contacts?  Would really appreciate it.



sbiddle
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  #561395 25-Dec-2011 16:08
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Your ISP is the one who has these details,

Napster

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  #561398 25-Dec-2011 16:23
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Have already contacted them, not much they can do until Wholesale are back on the 27th.



sbiddle
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  #561406 25-Dec-2011 17:21
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Napster: Have already contacted them, not much they can do until Wholesale are back on the 27th.


Wholesale have nothing to do with this. Authentication is handled by the ISP, they're the ones who will provide you with a PPPoE username and password that's configured in hardware in their network.


Zeon
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  #561418 25-Dec-2011 17:51
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sbiddle:
Napster: Have already contacted them, not much they can do until Wholesale are back on the 27th.


Wholesale have nothing to do with this. Authentication is handled by the ISP, they're the ones who will provide you with a PPPoE username and password that's configured in hardware in their network.



Not necessarily. I had a situation where I had VDSL2 line sync however the PPP wasn't connecting. Our ISP had to get Telecom Wholesale to rebuild something (I think the PVC, I'm not sure if it was and even what PVC is). 




Speedtest 2019-10-14


webwat
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  #561447 25-Dec-2011 21:15
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PVC is the virtual circuit through telecoms network and affects tunneling to your ISP. It gets rebuilt automatically if you get a new service provisioned or if faults have to reset it because of PPP problems.




Time to find a new industry!


Napster

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  #561448 25-Dec-2011 21:26
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Yea, thats pretty much what is going on, line sync but no ppp.


 
 
 

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insane
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  #561458 25-Dec-2011 22:27
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Sounds like they don't have the correct CVID from wholesale.

Napster

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  #561462 25-Dec-2011 22:54
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Whats CVID? Is that the VlanID?

insane
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  #561475 26-Dec-2011 01:34
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Customer Vlan ID, , They will then also have a Server Provider Vlan ID (SVID) which is determined by which exchange/cabinet you're off so they will need to know both.

Assuming any authentication mechanism on the ISP side is working, that's the info most likely missing.

Napster

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  #561530 26-Dec-2011 13:45
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Oh I see, well provisioning are back on Wednesday so no net or voip tell then. Bad timing over Xmas lol

insane
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  #562323 29-Dec-2011 03:51
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How did you get on with this?

Napster

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  #562341 29-Dec-2011 07:43
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Its all up and running now. Haven't had much time to test out the connection but can definitely see the latency is more stable for Voip and gaming. Awesome speeds for copper.

DLM has been doing its thing, was connected at 50mb/s but had to power off the fritz box and looks like it chose another profile. Should improve over the next few days.

Going to try and push for 17a bandplan next week.















Napster

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  #562957 30-Dec-2011 18:08
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Would have thought the downstream bitloading would have gone upto 8Mhz atleast

Napster

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  #563253 31-Dec-2011 14:40
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Some telnet info. For FritzBox only.







You can also adjust the SNR Training margin.

DownstreamMarginOffset=-90  which is -9dB   you can set upto 9dB each way, -90 to 90. New sync should show 2-3dB SNRM


If you are interested in changing this let me know and ill put up the commands.




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