Are my slow speeds because of my exchange or my home wiring?

Forums › New Zealand Broadband › Are my slow speeds because of my exchange or my home wiring?

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30 posts

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#1278689 7-Apr-2015 21:57

johnr: It reflects what you are getting

I'm not sure what you mean. I'm getting between 0.40 and 0.64Mbps down during the day and it doesn't get better until very late at night and even then the highest I've seen is still below 5Mbps. The map claims I should be getting greater than 5Mbps.

johnr

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#1278692 7-Apr-2015 22:00

Gractus:
johnr: It reflects what you are getting

I'm not sure what you mean. I'm getting between 0.40 and 0.64Mbps down during the day and it doesn't get better until very late at night and even then the highest I've seen is still below 5Mbps. The map claims I should be getting greater than 5Mbps.

This is above the minimum regulated speed for broadband,

quickymart

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#1278693 7-Apr-2015 22:03

And it's up to 5Mb/s, not exactly 5Mb/s.

Gractus

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Geek

#1278697 7-Apr-2015 22:07

quickymart: And it's up to 5Mb/s, not exactly 5Mb/s.

Oh ok, I thought Broadband > 5 Mbps meant greater than 5Mbps not up to 5Mbps.

Gractus

30 posts

Geek

#1278703 7-Apr-2015 22:13

johnr:
Gractus:
johnr: It reflects what you are getting

I'm not sure what you mean. I'm getting between 0.40 and 0.64Mbps down during the day and it doesn't get better until very late at night and even then the highest I've seen is still below 5Mbps. The map claims I should be getting greater than 5Mbps.

This is above the minimum regulated speed for broadband,

I don't think I made the claim that I'm not getting broadband. I was under the impression that Broadband > 5 Mbps meant greater than 5Mbps, not up to. So I was commenting on the inaccuracy of the map, which stated that I should be getting greater than 5Mbps, when that is not the case.

johnr

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#1278707 7-Apr-2015 22:17

Gractus:
johnr:
Gractus:
johnr: It reflects what you are getting

I'm not sure what you mean. I'm getting between 0.40 and 0.64Mbps down during the day and it doesn't get better until very late at night and even then the highest I've seen is still below 5Mbps. The map claims I should be getting greater than 5Mbps.

This is above the minimum regulated speed for broadband,

I don't think I made the claim that I'm not getting broadband. I was under the impression that Broadband > 5 Mbps meant greater than 5Mbps, not up to. So I was commenting on the inaccuracy of the map, which stated that I should be getting greater than 5Mbps, when that is not the case.

Read this blog post written by Steve Biddle here on Geekzone and take note of ' minimum regulated speed '

http://www.geekzone.co.nz/sbiddle/8780

johnr

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#1278709 7-Apr-2015 22:20

32kbps per user over a 15 minute average

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coffeebaron

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#1278711 7-Apr-2015 22:26

The 5Mbps zone usually means you are in full ADSL1 area, so a step up from a Conklin, but still just as bad once congested. There is no planned upgrade, so best to look at RBI Wireless.

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Gractus

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#1278715 7-Apr-2015 22:57

johnr: 32kbps per user over a 15 minute average

I'm not trying to say that I'm not getting broadband. I was under the impression that the chorus coverage map was telling me that my area should be getting 5Mbps or greater. I said that is not accurate from what I have experienced so far. If the MBIE and the Commerce Commission state that broadband is at least 32Kbps that's fine by me. I'm not saying that I'm not getting broadband speeds, I'm just saying I'm not getting 5Mbps or higher like the map says. So the map should say something like "Broadband <= 3Mbps" to be more accurate.

Gractus

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Geek

#1278718 7-Apr-2015 23:05

coffeebaron: The 5Mbps zone usually means you are in full ADSL1 area, so a step up from a Conklin, but still just as bad once congested. There is no planned upgrade, so best to look at RBI Wireless.

So you're saying I should try to get included in the RBI? Or I should look at existing wireless options? So far as I'm aware there aren't any providers available here. Do you know of any providers that might have coverage?

quickymart

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#1278722 7-Apr-2015 23:20

Looking at the RBI wireless area (and depending on how close you are to Marahau) you may be in coverage for wireless RBI. Enter your address into http://www.vodafone.co.nz/network/rural/ and have a look.

Talkiet

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#1278727 8-Apr-2015 00:24

It wasn't my understanding that the 1, 5, 10, 20 Mbps had anything to do with expected L3 throughput, but instead referred to the likely xDSL sync speeds. In that sense, the map is accurate in your case isn't it? It says higher that 5Mbps and you're getting 7.6?

Putting aside what you want and what people expect, it's completely unreasonable to hold Chorus to deliver L3 throughput guarantees when they don't have control over the operation or investment on parts of the network required to deliver L3 services.

Cheers - N

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Jase2985

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#1278755 8-Apr-2015 07:47

Gractus: Any idea on how much it would cost to replace the cabinet?

last cost i saw floated around was about 150k for a basic ADSL/VDSL cabinet not fully populated, but i don't know if that was just replacing the contents of the cabinet or physically removing the old one and replacing it with a new one.

That didnt include any connection costs. so thats extra.

hotrok

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#1278768 8-Apr-2015 08:30

1. Chorus maps do not tell the whole picture, I discussed this in the past on another topic Chorus mas are lies!. It does say greater than 5mb and it is possible to get this if everyone else is on holiday!

2. If fibre runs past your cabinet and it sounds like you have an ASAM, the good news is the cost to upgrade is not as high in most cases 40-50k but you will need to confirm this (I think ChorusNZ is the liason for this on Geekzone). This will give you ADSL2 and if you live close enough to the cabnet VDSL. (600-800m rural ).

3. Further up I gave you a link if you want your council to try and get funding, this is the way I have currently gone as I couldn't get locals to chip in to get the cabinet done (about 50 houses in my case). There is a link here how a small local West Coast community banded together to get there cabinet upgraded. https://www.chorus.co.nz/rural-broadband-initiative/working-together/okarito

4 I wish you the best of luck with this!! Unfortunately most people on here give you the cold hard facts but there are always glimmers of hope!

Gractus

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#1279196 8-Apr-2015 18:27

Talkiet: It wasn't my understanding that the 1, 5, 10, 20 Mbps had anything to do with expected L3 throughput, but instead referred to the likely xDSL sync speeds. In that sense, the map is accurate in your case isn't it? It says higher that 5Mbps and you're getting 7.6?

Putting aside what you want and what people expect, it's completely unreasonable to hold Chorus to deliver L3 throughput guarantees when they don't have control over the operation or investment on parts of the network required to deliver L3 services.

Cheers - N

From what I understand the issue is that the backhaul for the cabinet is not sufficient for the number of users it services. If a single user can saturate the connection that's shared between 60 or however many households I would think the sync speed is irrelevant. Coming back to the water analogy, if I install a water supply to a small town consisting of a small garden hose that can handle 5L/second which is then split that up into 1m diameter pipes that could handle 10000L/second going to each house, it would be pointless for me to claim the supply to each house is 10000L/second since there is no way you'll ever get that much water. I feel like the map should show what the usable speeds are, not the sync speed. Unless backhaul is L3 I'd say it's probably not the ISPs fault.

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