Outage to Microsoft Login Services

Forums › New Zealand Broadband › Outage to Microsoft Login Services - 1/08/2024

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networkn

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#3267104 1-Aug-2024 13:46

jrdobbs:

I wonder what most IT depeartments have as a plan B if MS services (or other online services) went down for weeks or months?

Plan? PLAN? We don't need no STINKIN Plan.

Kookoo

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#3267106 1-Aug-2024 13:51

jrdobbs:

I wonder what most IT depeartments have as a plan B if MS services (or other online services) went down for weeks or months?

A stationery cabinet?

Hello, Ground!

mcraenz

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#3267133 1-Aug-2024 14:34

jrdobbs:

I wonder what most IT depeartments have as a plan B if MS services (or other online services) went down for weeks or months?

I think if MS services went down for that long there is probably things going on in the world such that we won't care that much about MS services.

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#3267134 1-Aug-2024 14:42

networkn:

jrdobbs:

I wonder what most IT depeartments have as a plan B if MS services (or other online services) went down for weeks or months?

Plan? PLAN? We don't need no STINKIN Plan.

We're in the process of moving our on-site document library to MS-hosted SharePoint. I asked what sort of backup process we're going to have.

"We don't need backups, it's in the cloud."

ascroft

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#3267135 1-Aug-2024 14:42

Google Workspace!!!!

"Artificial Intelligence" - aka Machine Learning 2.0

Behodar

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#3267137 1-Aug-2024 14:44

Behodar:

I know I'm going to be hit with a flurry of error reports as soon as it all comes right...

And I was right! It took me about two hours to restore a semblance of normalcy in a system that... I'll be charitable: is ill-equipped to handle this kind of failure.

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mcraenz

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#3267138 1-Aug-2024 14:51

Behodar:

Behodar:

I know I'm going to be hit with a flurry of error reports as soon as it all comes right...

And I was right! It took me about two hours to restore a semblance of normalcy in a system that... I'll be charitable: is ill-equipped to handle this kind of failure.

Hey, why not just send an email update to let the whole org know what's happening...oh wait...sorry, I mean just send everyone a txt, there's a list of phone numbers....in SharePoint...

In all seriousness our business is going to look at an alternative "out-of-band" messaging solution. Just remember, don't use Azure AD to sign into the portal for this solution.

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Behodar

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#3267142 1-Aug-2024 14:57

mcraenz:

Hey, why not just send an email update to let the whole org know what's happening...oh wait...sorry, I mean just send everyone a txt, there's a list of phone numbers....in SharePoint...

In all seriousness our business is going to look at an alternative "out-of-band" messaging solution. Just remember, don't use Azure AD to sign into the portal for this solution.

We have ManageEngine and an alert went out through that. The thing I had to hand-hold was public-facing, so sending an alert to all the customers is probably a bit overkill :)

Actually, due to the way it's all architected, customers wouldn't have experienced an outage per se. They could still submit requests and they'd still get the results emailed... but hours later than usual.

3l3m3nt

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#3267217 1-Aug-2024 15:56

djtOtago:

A bit late to the conversation but

I've been using MS365, Teams, Outlook etc and a few other sites that I use with "Log in with Microsoft" since about 7am this morning and not had a problem.

My exit to the internet is Spark in Dunedin. I’m actually hot spotted to my phone( OneNZ) PC has a VPN connection to an office in Dunedin that is connected to Spark. All traffic goes via VPN to the office.

Yep, that's because Spark don't peer on AKL-IX. They should, but that's besides the point..

Dunedin, NZ
Quic Broadband | Rocket 1G/1G Hyperfibre (Yes, you read that right!)
Dunedin Live Webcam (4K) | Quic Smokepings

Referral Links:
Quic (use R282731EPGJMG on checkout for free setup, and to help me pay for my fast internet addiction)
Contact Energy (use FRTDD2R for $100 credit)

jrdobbs

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#3267244 1-Aug-2024 16:48

Behodar:

We're in the process of moving our on-site document library to MS-hosted SharePoint. I asked what sort of backup process we're going to have.

"We don't need backups, it's in the cloud."

it's in the cloud... It's on someone elses computer

The cloud will never die... Radio will never die, TV will never die

I seem to remember some data center in Oz that went out of business years ago and customers could not get their data back as the receivers basically said the data on the servers was part of the debt to be worked through. Not too sure how it all ended.

I don't practice what I preach because I'm not the kind of person I'm preaching to.

allan

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#3267311 1-Aug-2024 22:58

jrdobbs:

I wonder what most IT depeartments have as a plan B if MS services (or other online services) went down for weeks or months?

About the same Plan B that was(n't) in place for a pandemic requiring everyone to work from home...

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bagheera

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#3267393 2-Aug-2024 08:56

Behodar:

"We don't need backups, it's in the cloud."

I would send them this then

https://www.veeam.com/blog/office365-shared-responsibility-model.html

Tinkerisk

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#3268486 6-Aug-2024 04:31

Behodar:

We're in the process of moving our on-site document library to MS-hosted SharePoint. I asked what sort of backup process we're going to have.

"We don't need backups, it's in the cloud."

You can see it that way, but you don't have to. Involuntary "IT manager jokes" have been better in the past. 😄

Qui nihil scit, omnia credere debet.
Firewalls do NOT stop dragons.
In effect we have everything to hide from someone, and no idea who someone is.

jrdobbs

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#3269679 9-Aug-2024 09:40

Just in case it happens again (which it will),

https://imgur.com/ERroI2u

I don't practice what I preach because I'm not the kind of person I'm preaching to.

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