Looking at starlink.sx the new ground station in Fiji is now up and running

Hey, just a query about landlines over broadband/Starlink.

Someone sabotaged our local cell mast here in Kaiwaka at the beginning of the year so it's nigh on impossible talking to anyone via mobile.

Do folks have any recommendations of what equipment/services can be used to get a phone connection via Starlink?

I am using 2 Degrees WiFi calling over Starlink. Its not perfect but works mostly. When it doesn't play nice occasionally I always tell the other party that Elon doesn't have enough satellites up yet :)

I use Vodafone Wi-Fi calling via Starlink and it has made a huge difference to call quality for me.  I also spend a few hours on Teams video calls and teams to landline calls each work day. No issues.  Most people are shocked when I tell them I am talking to them via Starlink/Satellite. 

Interestingly, when you attempt to order Starlink for an NZ address - the square dish is now the option.   

Would be interested to see if anyone here already has a 'Squishy'?

doctortea:

Interestingly, when you attempt to order Starlink for an NZ address - the square dish is now the option.   

Would be interested to see if anyone here already has a 'Squishy'?

Impressively fast enabling and delivery of Starlink to Ukraine.

Last night during a small outage I received a new IP address.  NOT a CG-NAT.  Only problem is the location of said IP address.  It is playing havoc with my various streaming services. 

this is the IP address from my router WAN interface

206.83.116.73

customer.sydyaus1.pop.starlinkisp.net

ASN: 14593

ISP: SpaceX Services Inc.

Services: None detected

Assignment: Likely Static IP

Country: United States

State/Region: California

Same happened to me last week, and numerous others in NZ according to Reddit and Facebook threads. I contacted customer service who provided the following response:

'Thank you for contacting Starlink support! We apologize for the delay in response. We have performed a deep investigation of your IP location. We are in the process of moving users to our next generation Starlink PoP. This was a major update to our network and will vastly improve reliability. We have verified that your geolocation is correct on our end, however, providers will need to update their IP lists. We have provided all providers with the needed IP addresses but it may take from 2 to 3 weeks for these providers to fully update their databases. This will be a short term pain point for long term improvements. We appreciate your patience and continued support!'

Chrisclarke:

 

Same happened to me last week, and numerous others in NZ according to Reddit and Facebook threads. I contacted customer service who provided the following response:

 

'Thank you for contacting Starlink support! We apologize for the delay in response. We have performed a deep investigation of your IP location. We are in the process of moving users to our next generation Starlink PoP. This was a major update to our network and will vastly improve reliability. We have verified that your geolocation is correct on our end, however, providers will need to update their IP lists. We have provided all providers with the needed IP addresses but it may take from 2 to 3 weeks for these providers to fully update their databases. This will be a short term pain point for long term improvements. We appreciate your patience and continued support!'

 

 

 

next question,  is it a static IP address or still dynamic?

Yank1w1:

 

next question,  is it a static IP address or still dynamic?

 

I guess time will tell!

If anyone's still having trouble with Starlink's update, a person on Facebook's Starlink NZ Users had this reply - you may be able to get a free month's service.

Thank you for reaching out, We are currently in direct contact with our networking team to resolve this issue as soon as possible. While we don’t have an exact time table as to when this issue will be resolved we can confirm it is a top priority. One work around for this issue would be to use a VPN if one is available to you while we fix things on our end. We understand how this can be an inconvenience when trying to enjoy your Starlink Internet, so we will be issuing a 1 month credit to your account. This will appear on your next billing statement. We'll be closing this ticket for now but if you have any other problems or questions please feel free to reach out and we'll be happy to assist.

https://www.facebook.com/groups/starlinknzusers/posts/1074607516418135