LennonNZ:

freitasm:

That sounds like an excuse from Orcon. It would surprise me you can have the DSL with Orcon, but not the phone line - it's not like a problem changing cables on DSLAM at this point. Ao I very much doubt it's a Telecom problem.

Telecom does have problems at time moving lines over to NCA (non-coded access) to other providers for various reasons. Sometimes the exchanges don't support the options needed to move the line over to NCA or other features such as callminder etc to another provider or it just doesn't work for some reason at Telecom's end.