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tonyhughes
Hawkes Bay
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#50677 1-Nov-2006 18:57
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Whats the problem? Six months of prepaid internet in a box. It seems pretty simple.









swiftideas

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  #50788 2-Nov-2006 12:22
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sure .. but when I got Broadband it took me nearly a month of messing around.
so why is it now so simple?
is it because it's wireless that it's easier?


tonyhughes
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  #50790 2-Nov-2006 12:50
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swiftideas:

sure .. but when I got Broadband it took me nearly a month of messing around.
so why is it now so simple?
is it because it's wireless that it's easier?


If I had to mess around for more than an hour or three to get bog-standard residential broadbnd running, I would get a refund and change providers...

There is no good reason for it to take a month of messing around to set up, and would not be considered normal









swiftideas

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  #50791 2-Nov-2006 13:03
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What? Three hours?
 I had to find my Telecom account details and then arrange a time for someone to go out to my local exchange and hook it up. The first time it got kicked back. The second time I had to wait for about ten days. Now you're telling me that you can get wired Broadband hooked up in three hours. I must be a dolt.

Perhaps I'm taking this all the wrong way, but I don't remember Broadband registration being that simple.  

tonyhughes
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  #50804 2-Nov-2006 13:45
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Im talking about the 'messing around' bits.

Call provider and say 'sign me up' should be around 20 mins max.
Technican visits exchange and hooks you up - whenever (possibly 7 to 14 days).
Modem arrives - unpack and setup/configure - 20 mins.
Have problems doing this, call provider, get walked through it - 20 mins.

So not withstanding the wait for the technician to hook you up (which is not messing about - its an expected time), you really only need about 1 hour of real time.

Broadband always has been simple to set up - maybe you had a bad experience?









NokiaRocks
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  #50818 2-Nov-2006 15:11
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I was going to have to wait 3 weeks to get my broadband hooked up. Got my brother to do it in a week.

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