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37 posts

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Topic # 10160 7-Nov-2006 18:44
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Hey, im on the new Xtra go Large plan and my speed is really slow i have done several speed tests from speedtest.net from the new zealand server and get around 200-600 kbps download and always get 129 kbps upload. I cant complain about the upload speed, but the download speed is way to slow i used to be on the 3.5mbps plan and would alway get 3000kbps+ speeds. Im getting really annoyed, i would like to change to a different isp i use Skype a lot and Ichat i dont play any online games i use bit torrent ocassionally to download linux iso's i would like a speed over 3.5mbps and an upload speed higher than 256kbps (the higher upload speed i can get the better) i would also like to have 10gb or more a month and would like to spend less than $80 a month, any sugestions? I heard xtra block skype and other voip applications is this true? Do they block p2p applications such as azureus? also i live in Auckland, Hillsborough.

Many Thanks, 

Dan



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643 posts

Ultimate Geek


  Reply # 51484 7-Nov-2006 18:51

hello rojkind
reading these forums it would seem you are not the only person on go large having poor speeds
I am on Xtra too but I am getting full speed because I am on the 'Pro advanced plan which is not "traffic managed"
Instead of trying another ISP it might be a good idea to try out a pro plan because the pro plans are not raped by this layer-7 filter Xtra are using on the go large plan.




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  Reply # 51485 7-Nov-2006 18:52
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you say you are on xtra now, and use skype a lot, then you ask if xtra block skype because thats what you heard.

you answered your own question there...

they dont block a single thing that i am aware of except for port 25 (smtp)




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Reply # 51489 7-Nov-2006 18:57
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And with port 25, you can opt out of that too.




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Reply # 51490 7-Nov-2006 18:58
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sorry, the wording of my question was wrong, i ment that on the new plan skype is pretty much unusable whereas before it was fine some delay sometimes but 80% of the time good quality. on the new plan the call drops about 80% of the time and their is alot of lag. Thanks will check out the pro plans.

Thanks ,

dan

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  Reply # 51493 7-Nov-2006 19:14
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the quality of the service seems poor for many (not me, I get perfect skype usage, and fast downloads - 6Mbps+), but they are certainly not blocking or degrading anything on purpose.




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  Reply # 51506 7-Nov-2006 20:01
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tonyhughes: you say you are on xtra now, and use skype a lot, then you ask if xtra block skype because thats what you heard.

you answered your own question there...

they dont block a single thing that i am aware of except for port 25 (smtp)


they sure blocks hips of thing like bit torrent etc.

I get better speed in peek hours than normal hours iam giving them one month to sort out there isuues.
 

everyone get away from xtra they dont give the service you pay for

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Reply # 51507 7-Nov-2006 20:03
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Traffic shaping is not the same as blocking....




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cwk

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  Reply # 51553 8-Nov-2006 02:54
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I mean people on GoLarge suffering some speed problems should tolerate this temporarily, afterall this plan has all the fair use policy and the naughy pool and all that, but all others should NOT be affected, and apparently, like me, on ihug, is getting something like 200kbps at 5pm, which did not increase to 1.5M until 2:30am. 



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Reply # 51561 8-Nov-2006 08:30
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Thanks guys just changed to the pro plan this morning and my speeds have dramatically increased 4762 kbps downstream and 762 kbps upstream. i think the wiring in my house may be a bit old because my exchange is about 100m from my house i can see it out the window and people at telecom have told me i should get near maximum speeds will get someone to check the wiring.

Thanks,

Dan

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Ultimate Geek


  Reply # 51607 8-Nov-2006 13:29

glad to help! on the pro plan be careful you don't go over your monthly limit or else the bill gets scary Surprised




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cwk

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  Reply # 51608 8-Nov-2006 13:31
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rojkind: Thanks guys just changed to the pro plan this morning and my speeds have dramatically increased 4762 kbps downstream and 762 kbps upstream. i think the wiring in my house may be a bit old because my exchange is about 100m from my house i can see it out the window and people at telecom have told me i should get near maximum speeds will get someone to check the wiring.

Thanks,

Dan

Actually how does the "exchange" look like? 



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Geek
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  Reply # 51627 8-Nov-2006 16:44
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Im assuming its the grey box at the end of the road. I asked the telecom lady a couple of months ago if that grey box was "my exchange" she said it was. 

Many Thanks,

Daniel

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  Reply # 51712 9-Nov-2006 09:50
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Just switch to Woosh flat rate, better than Xtra's go large in every way and better speeds
note: Yes Woosh have DSL now as they brought out quicksilver

1: unlimited data midnight to 5pm (Hour better than Telecom)
2: Interleaving removed (can't do that with Xtra, your skype will improve)
3: 700MB cap in prime time, but once you hit the cap you are slowed to 56kbit until midnight for that night only. (This also means you can start large downloads when you head off to bed if midnight seems like a streech)
4: No traffic shaping or anything.
5: Don't need to switch your phones to Woosh to get the $49.95 pricing, but Woosh do have a hot phone deal atm so you may want to anyway.
6: Far better speeds than Go Large based on my personal experience.

You also get the first month free and no charge for switching (or a modem if your new to DSL).

Not a Woosh sales person, just a satisfied customer ;)

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Wannabe Geek


  Reply # 51735 9-Nov-2006 14:49
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..whilst I am a salesperson at Woosh.
Firstly it's great to have satisfied customers. Thank you for the kind words. I hope we continue to please.

Secondly allow me to ensure that the facts are accurate.
1.) We may shape Network traffic at times. i.e. realtime apps may take priority over p2p
2.) Interleaving is not mandatory on our accounts. However it is not switched off by default.

I hope this information helps to you to make an informed communications choice. Go Woosh!

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Reply # 51737 9-Nov-2006 15:14
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Welcome to Geekzone, salesman. Good to see a(nother) Wosh person around... When you have time, check our Woosh forum and you will find some feedback there (good and bad).





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