I'm contemplating switching from Telstra to Telecom - have had no problems with my 40gig plan with Telstra although am paying $110 a month for the package and it irritates me that new customers can sign up to a better deal for $75. I also note that Telecom are now offering 120 gig for around what I'm paying now. Are there any downsides to switching to Telecom for the broadband - any issues with speed etc that users are aware of? thanks heaps
Geems: Thanks everyone. Not sure who's gear it is running through though.
Are you based in Christchurch or Wellington and thus connecting via TelstraClear's cable network. Otherwise you are most likely on the Chorus ADSL network.
From personal experience the Telecom ADSL offering over Chorus' network is the best ISP New Zealand wide.
Plus when you ring up for support you will more often than not have someone answer in less than 10 mins. But again that is just my experience as a previous TelstraClear customer who sometimes spent upwards of 45 mins on hold for support and the few times I have had to speak with the broadband support people in Telecom they tend to answer straight away.
We are Wellington based. Sounds like it is a good idea then to consider switching. I can't quite believe how Telstra can remain competitive while Telecom are offering three times the data for the same price. I guess the only downside then is having to change email addresses, but I guess I can live with that.
Geems: We are Wellington based. Sounds like it is a good idea then to consider switching. I can't quite believe how Telstra can remain competitive while Telecom are offering three times the data for the same price. I guess the only downside then is having to change email addresses, but I guess I can live with that.
while you're at it get your domain name. that means you can change again later and not be bounded/inconvenienced.
one thing to note is that xtra has had two significant email problems very recently.
you may want to consider using an external service for mail like gmail (which is free) if you rely on a working email service.
you also may be able to keep using your telstraclear address on xtra, i'd ask them about it.
Geems: We are Wellington based. Sounds like it is a good idea then to consider switching. I can't quite believe how Telstra can remain competitive while Telecom are offering three times the data for the same price. I guess the only downside then is having to change email addresses, but I guess I can live with that.
Get a gmail address, which you can use with any ISP. I don't know why ISPs are still doing ISP email addresses, as they are more trouble then they are worth in my opinion.
Also why don't you contact telstra and ask them to match another ISPs deal, otherwise you will walk. I costs less to retain a customer, than losing one.
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We have had no problems with Telecom we pay $130 a month for everything (phoneline,maintenance,wireless broadband,caller id, free calling to anyone in NZ any time of the day/night) and best of all they have doubled our data plan so we are now sitting on 189gb a month. My only gripe was there wireless modem not the best it kept on turning itself off and losing internet connection and speed for online gaming was so slow, so we just went out and bought a Linksys WAG320n wireless n ADSL2+ Modem Router and have had no more problems.
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