Is there way to open a VoIp port in Telecom modem (technicolor tg582n)

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purune

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#104425 18-Jun-2012 17:46

Due to internet cap shortage I am changing internet provider from telestraclear to telecom.
My house use internet phone and i believe it requires VoIP port opened in medem/router to use it and I wounder weather ;

-it is possible to use internet phone via telecom modem (technicolor tg582n)?
-do I have to open the port. If so how?
-is there any other ports needs to be open?

Ragnor

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#643027 19-Jun-2012 10:50

What voip phone service are you using is it software or hardware?

Telecom website has this information for the modem:

Technicolor TG582n - User Guide
http://telecom.custhelp.com/app/answers/detail/a_id/20377

Port forwarding Technicolor modems
http://telecom.custhelp.com/app/answers/detail/a_id/20324

purune

2 posts

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#643035 19-Jun-2012 11:13

I've looked at those manuals but i can't find a way to open. I think the needs to be open through telnet commands. But the problem is i don't know how..

sidefx

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#643055 19-Jun-2012 11:49

purune: I've looked at those manuals but i can't find a way to open. I think the needs to be open through telnet commands. But the problem is i don't know how..

The second link covers port-forwarding... i.e. opening a port. No telnet required. As per Ragnor's first question though, people can probably help more if you indicate what voip service\solution you are using.

"I was born not knowing and have had only a little time to change that here and there." | Octopus Energy | Sharesies
- Richard Feynman

sbiddle

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#643057 19-Jun-2012 11:49

You don't need port forwarding in 99% of VoIP setups

webwat

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#643523 19-Jun-2012 22:52

sbiddle: You don't need port forwarding in 99% of VoIP setups

Yeah but if its not working you can setup your voip system to send some keap-alive traffic that will let the modem know it has to hold a port open. ALG on some modems isn't fully compatible and has to be turned off, not sure about your modem.

Time to find a new industry!