What's up with Hosting Direct?

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nobody

47 posts

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#105973 15-Jul-2012 17:06

Someone forget to pay a bill?

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60.234.*.* range allocated to HD by Orcon hav (In Progress)Affecting System - Network | Priority - HighUPDATE: We are still very busy working though issue by issue those who are still being affected, rest assured that we will not stop until 100% complete.

As of 6PM Friday 13th 2012 all legacy IPs on the 60.234.*.* range allocated to HD by Orcon have been NULL routed by Orcon.
We did not get a choice in the matter, neither were we notified.

A new range of 103.6.*.* has been incorporated into HDs network to replace these IPs.
HD phones are currently open to assist any customers affected by this outage in migrating to your new allocated address space.

Any customers needing urgent help, please phone +64 9 280 4135 or 0800 001 252

HD sincerely apologizes for this inconvenience and are working around the clock to resolve this all weekend.
Date - 14/07/2012 00:57

Last Updated - 14/07/2012 10:51

The views expressed in my comments are my own and are not meant to express the views of my employer, or of my employers client(s). In fact they're probably not even my views.

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#656049 15-Jul-2012 17:13

They are ending their ties with Orcon so makes sense. Seems a bit odd it would happen so suddenly though.

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nobody

47 posts

Geek

#656086 15-Jul-2012 18:28

Yeah, but literally no prior warning to hosting customers. WTF?!

The views expressed in my comments are my own and are not meant to express the views of my employer, or of my employers client(s). In fact they're probably not even my views.

l43a2

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#656090 15-Jul-2012 18:42

thats how its done at Hosting Direct :P find a decent host.

petes117

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#656102 15-Jul-2012 19:00

They also upped their prices with around only 2 weeks notice recently. Then had a couple of outages so I'm none too happy as well.

So l43a2, who would you recommend as a decent host?

l43a2

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#656103 15-Jul-2012 19:01

So l43a2, who would you recommend as a decent host?

http://www.unleash.co.nz/

petes117

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#656105 15-Jul-2012 19:05

l43a2:
So l43a2, who would you recommend as a decent host?

http://www.unleash.co.nz/

Thanks :)
Couldn't find a price on their site though so I'm assuming they're out my league!

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benmurphy66

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#656121 15-Jul-2012 19:40

Very average. We were not informed about the impact until 8pm Saturday after we contacted them. Get what you play for i guess. looking to move providers this week after this outage and a few months back there server was hacked and we had an outage for a few hours.

NZCrusader

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#656152 15-Jul-2012 20:15

Ignore this post (gz playing up on my browser tonight).

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NZCrusader

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#656153 15-Jul-2012 20:15

gurthang117:
l43a2:
So l43a2, who would you recommend as a decent host?

http://www.unleash.co.nz/

Thanks :)
Couldn't find a price on their site though so I'm assuming they're out my league!

Ring or email, specify what you are after and ask for a quote. They often get back to you quickly.

Would also recommend Unleash. Very good company.

Would not touch HD at all. They are in the s**t ISP basket with Worldnet.

NZ / AU Battlefield 4 Gaming Community
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raytaylor

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#656226 15-Jul-2012 22:22

+1 for openhost

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networkn

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#656231 15-Jul-2012 22:40

l43a2:
So l43a2, who would you recommend as a decent host?

http://www.unleash.co.nz/

Seconded.

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richms

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#656242 15-Jul-2012 23:16

Our web guys have been onto us for a week to get an A record change, which is hard when noone know who the hell the DNS host is with.

But in anycase its died now so clearly someone had some advance warning that an IP change was needed.

Richard rich.ms

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#656254 15-Jul-2012 23:41

As a follow up to that, does anyone know who the hell phage.net.nz are - they are the DNS hosts and noone knows who they are and it was a previous IT company that sorted it all out. Not looking forward to work first thing tomorrow.. Should probably go in early since I will be the one calling people I bet.

Richard rich.ms

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#656255 15-Jul-2012 23:45

richms: As a follow up to that, does anyone know who the hell phage.net.nz are - they are the DNS hosts and noone knows who they are and it was a previous IT company that sorted it all out. Not looking forward to work first thing tomorrow.. Should probably go in early since I will be the one calling people I bet.

That looks to be iSERVE. Best to give Orcon a call I guess.

mattwnz

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#656258 15-Jul-2012 23:54

richms: As a follow up to that, does anyone know who the hell phage.net.nz are - they are the DNS hosts and noone knows who they are and it was a previous IT company that sorted it all out. Not looking forward to work first thing tomorrow.. Should probably go in early since I will be the one calling people I bet.

I think that is orcons / iserves low cost brand, kiwi web hosts server. Are you paying them for hosting? You would need to contact orcon if it is. Generally though you just log into CPanel to change it in the DNS editor.

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