I've been with ThinAir for many years and the customer service was pretty bad as it grew. It was sold a few months ago and the previous owner left the company in a bad way. Evidently he hadn't reconciled any banking for several months and there are a lot of accounts they can't find payments for because no one put any reference numbers in.
On the first of the month my internet and VOIP stopped working. I sent an email to the owner and he said he would send out their technician. That was 7 days ago. With a company the size of Thinair in the PN/Manawatu area, there is only one technician?
Anywho, I need to find someone new and affordable. Can anyone help?