fyx - down for everyone or just me?

Forums › New Zealand Broadband › fyx - down for everyone or just me?

mattRSK

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#110184 4-Oct-2012 17:15

Hi

Any other users not connected to the internet currently. We have no connection at home. The light that is usually green on our router is now orange. Apparently it has not been connected all day.

I just got home and found that fyx support closes at 5pm, dang.

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#696282 4-Oct-2012 17:18

No Fyx here either. As per the network status page:

We are aware of a fibre cut affecting our ADSL Broadband customers. The ETA as at 3:30pm today is 6-10hours.

:(

mattRSK

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#696283 4-Oct-2012 17:20

Thank you, I could not see the network status page on their website.

Behodar

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#696284 4-Oct-2012 17:21

Bottom footer (edit: as opposed to the other kind of footer!), next to the copyright notice.

mattRSK

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#696286 4-Oct-2012 17:24

Ah cheers, doesn't show up well on my screen as the text is light grey.

http://www.fyx.co.nz/network-status.html

Zeon

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#696292 4-Oct-2012 17:34

Same one affecting Digital Island? What's up with a single fibre taking ISP out or is it only for a local area on the Chorus side?

Speedtest 2019-10-14

mattRSK

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#696301 4-Oct-2012 17:55

Not sure how widespread it is. We are in Springston, Canterbury.

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Behodar

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#696304 4-Oct-2012 17:56

I'm in Whakatane, BOP.

mattRSK

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#696315 4-Oct-2012 18:17

They have both a facebook and twitter account, yet nothing mentioned. Think they all went home at 5.

Psitec

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#696328 4-Oct-2012 18:49

There has been a major fibre cut affecting BUBA DSL traffic. The full detail will be available in the coming days.

ETA is 10pm however might be sooner :)

The fibre splicing guys are hard at work

Psitec

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#696347 4-Oct-2012 19:17

Everything is back online.

Reboot your router if you having issues

mattRSK

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#696358 4-Oct-2012 19:38

Yup back online here :)

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velociti

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#696396 4-Oct-2012 20:33

anyone still having issues connecting?

On maxnet unlimited in auckland - still down here

Psitec

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#696427 4-Oct-2012 21:11

All services have been back since 19:20. Reboot router if you having issues

Behodar

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#696431 4-Oct-2012 21:16

Just got home and it's working here, no reboot required :)

chevrolux

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#696442 4-Oct-2012 21:32

Does maxnet have their own data center? Would of thought there would be more diversity than that. Granted a 96 core is a pretty massive deal isnt that why DC's have diverse routes for their connection to the world

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