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Geek


Topic # 11163 6-Jan-2007 20:10
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I've been using broadband for quite a few years now, and the qualityhas remained at the same standard - expletive removed...

I was first enrolled in Xtra, and was not quite satisfied with their service, so I moved on to Ihug, which - seems even worse than before...

I live in Auckland, and I desperately need to watch live stream videos on the internet, however, the quality has just got worse and worse and worse, now it goes for 2 seconds and stops for 15... It's not live stream video, it's like... nothing...
Could someone recommend me an ISP or a plan which I could switch to, which would allow me to watch "live stream video" or at least more flowing videos?


Thanks!

(Moderator edit (BG) - Removed expletive )

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87 posts

Master Geek


  Reply # 57123 6-Jan-2007 21:59
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unfortunatly someone ( most prob a moderator in here ) will tell you you get what you pay for and you should upgrade to a pro plan and give telecom even more money.
but thats a rubbish responce as $50 per month plan should cover your needs tHATS $600 PER YEAR !!!


sorry i cant recoment any ISP but best of luck



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  Reply # 57124 6-Jan-2007 22:10
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Unfortnately someone who appears to be trolling (Downunder, I'm referring to you) didn't read the terms and conditions of his connection, because if he did... he'd realize that there is no promise of set speeds etc. Of course that doesn't stop some people at times *rolleyes* 
If that person who was trolling read the post correctly, he'd also read that the ISP in question is Ihug, whom doesn't have the 'Pro' (that were referred to in the above post) plans that Xtra offer. They do offer other plans however... 

Couple of things you need to check:
Are you on a Go Large type plan (ie. Xtra Go Large, Orcon Zeroshock etc)? These plans often have lower performance than non-go large plans. 
Have you checked your port speeds? Are they low?
Are your speed tests reasonable (both national and international) for video streaming?
Are you streaming videos from overseas sources? If so does it stream fine from a national source. 

Basically what we are trying to do is try and isolate whether: 
A. The fault lies with something to do with your connection (ie. port speed, line conditions, exchange etc)
B. Whether it is an international speed issue which ultimately lies with your ISP (though may be caused by having a Go Large type plan on). 
C. If you are on a Go Large type plan - does that affect your connection. 




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Master Geek


  Reply # 57126 6-Jan-2007 23:15
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Never trolling i dont have a bridge 

sorry perhaps telecom has become a generic term for BAD ISP 

I should have made my self more clear.

my Xtra Adventure plan ( dont do it ) 
xtra's own test ( so cashed very localy ) 
Your line speed is approximately 805.6 Kbps or 98.7 K bytes/sec
Yayyyy NOT
international test below



Download 794 kb/s
Upload 128 kb/s
Latency 488 ms
server London


 i wonder what a Go Large type plan would do to my speeds then ? 



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Geek


  Reply # 57127 7-Jan-2007 00:19
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I'm not on those "fair policy" (or whatever they're called) plans, I'm on that "broadband medium" plan which existed before the "fair policy" plans and whatever else ihug has come up with.

Umm, yes I am on an international site when I watch stream video...

2575 nationally... now...

internationally around 1000...

and the location from where the site im watching live video from.. .350.. HAHHAAAA

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  Reply # 57129 7-Jan-2007 00:47
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Downunder: Never trolling i dont have a bridge 

sorry perhaps telecom has become a generic term for BAD ISP 


If you didn't notice - The ISP at issue is Ihug. Telecom only provides a connection from the user to Ihugs network in this case. 

Going back on topic, if you are recieving fine national speeds and slow international speeds then perhaps the issue lays with the internet provider or their international provider (Asia netcom comes to mind). 

Further attempts to troll or push this thread off topic are not welcomed. 




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Geek


  Reply # 57167 7-Jan-2007 19:16
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Cokemaster,

I live in Christchurch, about 1km (if that) away from the exchange.  I sync at the highest speed for the xtra Adventure plan.  I get between 2-4mb NZ traffic.  To the UK, I get no more than 350kb.  Do Telecom have a serious problem or is this all just in my head?

Kind regards,

g7viz

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Reply # 57170 7-Jan-2007 19:39
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I think you'll find most ISP's (in NZ at the very least) also have this issue. (This has been based on experience with connections with Slingshot, Orcon x2, Ihug x2, Xtra x5, VFNZ, Telecom CDMA. (xy shows how many other connections with same provider that I've tired.) Its a widespread issue and doesn't just affect one or two ISPs, and I've seen the same problem exhibited overseas too - ie. in China, national traffic is fine however international traffic is slow and laggy.
Remember most providers will only say 'Upto xmbps downstream'.

There is some information here about slow speeds and possible causes.

Currently I'm experiencing 246kbps downstream from the UK (from speedtest.net test site)




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Geek


  Reply # 57172 7-Jan-2007 19:44
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cokemaster: I think you'll find most ISP's (in NZ at the very least) also have this issue. (This has been based on experience with connections with Slingshot, Orcon x2, Ihug x2, Xtra x5, VFNZ, Telecom CDMA. (xy shows how many other connections with same provider that I've tired.) Its a widespread issue and doesn't just affect one or two ISPs, and I've seen the same problem exhibited overseas too - ie. in China, national traffic is fine however international traffic is slow and laggy.
Remember most providers will only say 'Upto xmbps downstream'.

There is some information here about slow speeds and possible causes.

Currently I'm experiencing 246kbps downstream from the UK (from speedtest.net test site)

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  Reply # 57173 7-Jan-2007 19:49
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g7viz:
cokemaster: I think you'll find most ISP's (in NZ at the very least) also have this issue. (This has been based on experience with connections with Slingshot, Orcon x2, Ihug x2, Xtra x5, VFNZ, Telecom CDMA. (xy shows how many other connections with same provider that I've tired.) Its a widespread issue and doesn't just affect one or two ISPs, and I've seen the same problem exhibited overseas too - ie. in China, national traffic is fine however international traffic is slow and laggy.
Remember most providers will only say 'Upto xmbps downstream'.

There is some information here about slow speeds and possible causes.

Currently I'm experiencing 246kbps downstream from the UK (from speedtest.net test site)

You might want to edit your post.... 

Still having issues? There were more quotes posted....




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Geek


  Reply # 57177 7-Jan-2007 20:05
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Cokemaster,

You now seem to be agreeing with the point being made.  International broadband links in NZ suck.  We can agree over who provides the better or worse service ...... but all NZ wants is good broadband speeds for all.

If we accept mediocraty that is all we are going to get!

Kind regards,

g7viz

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  Reply # 57178 7-Jan-2007 20:19
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I've always liked the idea of having better speeds... However in saying that, most broadband speeds are often a best effect service. A lot of people (as seen in past threads) seem to not take this into account before blasting Telecom (even in this case, the ISP is Ihug) as it seems to be a popular sport as always... Things like international bandwidth are dependent on so many factors and a lot of them are outside of the ISP's control. 

Considering that at times, I was lucky to get 5-20kb/s stable connections from NZ hosts while in China (a lot of the time I'd loose the connection and it'd have 900ms+ latency, around 1000ms latency in NZ CS servers). NZ international bandwidth isn't as bad(at least its stable). 

I've recently had a bit of luck with a lot of international downloads (http) on Go Large although I still find it better to download videos from Google video (You tube is fine, most of the time). Even though its nowhere close to my national speeds. 




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Geek


  Reply # 57181 7-Jan-2007 20:43
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cokemaster: I've always liked the idea of having better speeds... However in saying that, most broadband speeds are often a best effect service. A lot of people (as seen in past threads) seem to not take this into account before blasting Telecom (even in this case, the ISP is Ihug) as it seems to be a popular sport as always... Things like international bandwidth are dependent on so many factors and a lot of them are outside of the ISP's control. 

Considering that at times, I was lucky to get 5-20kb/s stable connections from NZ hosts while in China (a lot of the time I'd loose the connection and it'd have 900ms+ latency, around 1000ms latency in NZ CS servers). NZ international bandwidth isn't as bad(at least its stable). 

I've recently had a bit of luck with a lot of international downloads (http) on Go Large although I still find it better to download videos from Google video (You tube is fine, most of the time). Even though its nowhere close to my national speeds. 


Cokemaster,

But Telcom set the standard ...... by your own admission their sights dont seem very high.


Kind regards,

g7viz

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Reply # 57187 7-Jan-2007 21:25
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Its something I've come to expect from most connections regardless of company and country (in my experience), when it comes to international bandwidth. 




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  Reply # 57192 7-Jan-2007 22:51
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cokemaster: I think you'll find most ISP's (in NZ at the very least) also have this issue.


An issue? Its just how TCP works.. The more latency, the slower a single connection will go. (and you cannpt make light go any faster)
At work with a single TCP connetion I can only get 1/x of the total connection. If I use a multi download program. I can max the circuit out. Its just how TCP connections do their stuff..

Testing (via TCP) overseas on speedtest pages is useless IMHO as the latency affects the speed. Do some real world tests. Use multi downloading programs when downloading stuff.

Thanks
Craig


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Reply # 57193 7-Jan-2007 22:56
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When I was stating an issue (as people had brought this up many a time) in relation to the complaints made on these forums. 




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