Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2918 posts

Uber Geek
+1 received by user: 415

Trusted
Subscriber

Topic # 113736 26-Jan-2013 14:44
Send private message

Quick question - if I have a master splitter in place, should the designated DSL jack-point still have a voice pair and dial tone provisioned to it?  My ISP says no but the Chorus technician says yes it should, and I'm trying to work out what the point of a master splitter is if not to pull the voice pairs as far away as possible from the data pair...

(I'd give you some router stats, but currently I have no sync as said Chorus technician has spliced my pair at the pedestal trying to fix some issues).

Create new topic
4553 posts

Uber Geek
+1 received by user: 1343


  Reply # 751185 26-Jan-2013 14:48
Send private message

Yes, it will have a dial tone.

The splitter is a low pass filter to the voice circuit, but passes everything to the DSL circuit.

EDIT: assuming of course there is POTS on the line, not just a naked connection....



2918 posts

Uber Geek
+1 received by user: 415

Trusted
Subscriber

  Reply # 751191 26-Jan-2013 15:07
Send private message

Yup, there's POTS. Thanks for the quick confirmation - guess my original impression was wrong!

Though this does still leave me with the question "why am I getting 2.6Mb/s from a cabinet less than 500 metres away when I have a splitter installed" but that's why I have a technician here.

 
 
 
 


1888 posts

Uber Geek
+1 received by user: 316


  Reply # 751211 26-Jan-2013 15:43
Send private message

You may or may not be connected to the cabinet that is 500 metres away.  Unless the tech says you are.  Then I'd suggest to him something was definitely wrong haha.





Sometimes what you don't get is a blessing in disguise!



2918 posts

Uber Geek
+1 received by user: 415

Trusted
Subscriber

  Reply # 751214 26-Jan-2013 16:01
Send private message

He confirmed that I am indeed (it's actually 800m) and he did confirm there is wiring issues.

To head off the inevitable: no, not internal wiring, it's actually an issue on the Chorus wiring, and he's going to follow it up. Good times! Pretty pleased with my experience with this technician - I've have my share of bad Chorus experiences but this guy went to heaps of trouble to find the issue, and though he wasn't able to fix it on the spot set up a plan to get it resolved. Awesome!

1948 posts

Uber Geek
+1 received by user: 469
Inactive user


  Reply # 751260 26-Jan-2013 18:10
Send private message

If you're a telecom customer I can run a line test and extract out the graphs showing some of the useful information. perhaps you need a pair swap or a port change as sometimes in rare cases they can have problems.

3220 posts

Uber Geek
+1 received by user: 1021

Subscriber

  Reply # 751272 26-Jan-2013 19:00
Send private message

If you want voice next to the DSL jack there would normally be a second jack installed to do this. Sounds like dodgy pairs to me. Or maybe there is a multiple off your cable. Good on Chorus for doing a proper job.



2918 posts

Uber Geek
+1 received by user: 415

Trusted
Subscriber

  Reply # 751283 26-Jan-2013 19:21
Send private message

plambrechtsen: If you're a telecom customer I can run a line test and extract out the graphs showing some of the useful information. perhaps you need a pair swap or a port change as sometimes in rare cases they can have problems.


Not Telecom I'm afraid.  But the Chorus tech has actually confirmed that the issue lies between a couple of the pillars up the driveway so a pair swap probably wont help (as several of the neighbours up the driveway have some issues too).  Hopefully they'll be able to sort the issue though.

1086 posts

Uber Geek
+1 received by user: 131


  Reply # 751284 26-Jan-2013 19:29
Send private message

I got a master splitter installed. I have to jacks.

Can do phone off both, with plug in filter on adsl jack. And on other jack phone only, with no filter.

Seems strange to me, but my dsl is running mint now.

Master filter in my case made no difference when playing up, it was after new wiring put into house, and at same time he did port change, plus he changed cable from exchange to my house.

Since all three done at same time can't be sure which one was problem, but it's all good now.

I've taken out wiring insurance now.

6060 posts

Uber Geek
+1 received by user: 177

Trusted
Subscriber

  Reply # 751285 26-Jan-2013 19:32
Send private message

With a master filter installed the dedicated DSL port is in fact the direct inbound line, so both services will be available, bit a plug in filter should be used to derive voice from that port, all other ports will be voice only

Cyril



2918 posts

Uber Geek
+1 received by user: 415

Trusted
Subscriber

  Reply # 751286 26-Jan-2013 19:36
Send private message

cyril7: With a master filter installed the dedicated DSL port is in fact the direct inbound line, so both services will be available, bit a plug in filter should be used to derive voice from that port, all other ports will be voice only

Cyril


Wait what?  so you're saying that even with a master splitter I should also install an inline filter?

6060 posts

Uber Geek
+1 received by user: 177

Trusted
Subscriber

  Reply # 751288 26-Jan-2013 19:45
Send private message

No only if you wanted voice also off the dedicated DSL port. But the preferred setup is to have a voice port off the master filters voice side beside the DSL port rather than a plugin filter on the DSL port. But such a layout would have minimal detrimental effect

Cyril



2918 posts

Uber Geek
+1 received by user: 415

Trusted
Subscriber

  Reply # 751293 26-Jan-2013 19:58
Send private message

Ok phew - yes when they installed the splitter they ran it to two jackpoints on one plate - one for DSL and one for voice.

359 posts

Ultimate Geek
+1 received by user: 46


  Reply # 751464 27-Jan-2013 13:21
Send private message

Orcon must be lifting their game, I remember your other posts a while back! Even of late people are noting they "were" rubbish, lets hope that has changd, GZ can make a difference.



2918 posts

Uber Geek
+1 received by user: 415

Trusted
Subscriber

  Reply # 751557 27-Jan-2013 17:42
Send private message

kornflake: Orcon must be lifting their game, I remember your other posts a while back! Even of late people are noting they "were" rubbish, lets hope that has changd, GZ can make a difference.


Actually, no.  Compass is lifting their game, I got so sick of Orcon's shoddy customer disservice that I told them to take a hike.

Don't have a single bad thing to say about Compass - nothing but glowing reviews so far.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand hits peak broadband data
Posted 18-Jan-2018 12:21


Amazon Echo devices coming to New Zealand early February 2018
Posted 18-Jan-2018 10:53


$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27


Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02


Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15


Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37


Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59


Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42


New Chief Technology Officer role created
Posted 19-Dec-2017 22:18


All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54


How clever is this: AI will create 2.3 million jobs by 2020
Posted 19-Dec-2017 19:52


NOW to deploy SD-WAN to regional councils
Posted 19-Dec-2017 19:46


Mobile market competition issues ComCom should watch
Posted 18-Dec-2017 10:52


New Zealand government to create digital advisory group
Posted 16-Dec-2017 08:47


Australia datum changes means whole country moving 1.8 metres north-east
Posted 16-Dec-2017 08:39



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.