Problem with Patch panel

Forums › New Zealand Broadband › Problem with Patch panel

eXDee

4033 posts

Uber Geek
+1 received by user: 1070

Trusted

#113750 27-Jan-2013 00:10

A newish flat with this patch panel installed. CAT5E to all rooms.
However theres an issue with DSL sync. With every port except the one its plugged into, labelled a RJ35X port (for home alarms?), it gets 2.5 megabit sync rate. This includes every port around the house and the port below the one its currently plugged into.

On the RJ35X port it gets 5.6 megabit sync rate.

Houses up the street get 11 megabit. But of more interest is the twin flat which is 90% identical to this one and the second half of the building, gets 8.1 megabit sync rate at 36 db and 10 SNR.
This one is
2.5 megabit at 35 db and 12 snr
on the RJ35X its
5.6 megabit at 36.5 db and 12 snr
or when tweaked
7.9 megabit at 36.5 db and 7.8 snr

I'm confused as to why it has to be plugged into the RJ35X port which appears to be for an alarm. Why can the neighbours in a near identical place plug theres into the lounge, so not even in at the patch panel, and get a far higher line speed?

Tried with two modems. Same result.

CYaBro

4708 posts

Uber Geek
+1 received by user: 1182

ID Verified

Trusted

#751370 27-Jan-2013 00:19

I don't see an xDSL splitter in those photos.
Do you know where this is located?
Is there even one installed?

Normally you would only get an xDSL signal on one port in the patch panel and if you want it on another port somewhere in the house/flat you would need to patch it through.
You shouldn't be getting the xDSL signal on all ports without doing any of that.

Opinions are my own and not the views of my employer.

eXDee

4033 posts

Uber Geek
+1 received by user: 1070

Trusted

#751377 27-Jan-2013 00:58

As far as i know there is no central splitter unless its wired in behind it. No patching going on here.

Yeah that's how i'd install it too.

And no line filters are in use of course because its Naked DSL. The adapter you can see in there is simply to allow the BT to plug to RJ45. Its from DSE and has a telepermit.

sbiddle

30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#751415 27-Jan-2013 09:33

Naked DSL doesn't remove the need for a master filter if multiple jackpoints are used.

My pick would be dodgy wiring to one of the 4 jackpoints. The way to test this is to remove the blue pair on each of these and see what speed you get.

As expected by many installers who have no idea what they're doing, this patch panel wasn't actually installed in the way it was designed to be used.

cyril7

9075 posts

Uber Geek
+1 received by user: 2499

ID Verified

Trusted

Subscriber

#751419 27-Jan-2013 09:47

So I take it in each room there is one Rj45 which comes back to the lower panel and one BT portthat goes to the top panel, if so that is daft and not as desired under the TCF.

Remove the blue pair from the very left input side of the phone panel, connect it to a single socket, there are spares on the lower panel and connect your modem there

Cyril

cyril7

9075 posts

Uber Geek
+1 received by user: 2499

ID Verified

Trusted

Subscriber

#751420 27-Jan-2013 09:51

I would also terminate the current phone circuits on the spare lower panel, replace the room BT's with RJ45s and forget the voice panel. Alternatively replace both panels with a ST2208 which has 8 data ports, 4 rj45 voice patching ports and IDC,s to terminate a central filter on, alternatively it can be easily rejigged to take an ata an allow it for patching.

Cyril

eXDee

4033 posts

Uber Geek
+1 received by user: 1070

Trusted

#751453 27-Jan-2013 12:18

Its two rj45 to each room. One voice to the top panel, one data to the bottom panel.

Will the phone line be coming in on the blue pair?

I tried to find the termination point outside but it must be in the house somewhere because there's nothing visible.

Geekzone support

Support Geekzone with one-off or recurring donations Donate via PressPatron.

InstallerUFB

840 posts

Ultimate Geek
+1 received by user: 219

#751612 27-Jan-2013 19:25

eXDee: Its two rj45 to each room. One voice to the top panel, one data to the bottom panel.

Will the phone line be coming in on the blue pair?

I tried to find the termination point outside but it must be in the house somewhere because there's nothing visible.

As has already been commented on - the top connection pannel is the the wrong one to the used with rj45s as the outlets

In saying that, if the rj45 outllets were to be dedicated to only ever be for phone (hard wired and not patchable) then what the ##### who installed it has done is to wire it up completly wrong. Only one pr (pair) is terminated on the panel per outlet ( the blue pr). The other prs are not used and should not be terminated (on either end)

This pr from the outlet gets terminated on to the panel on the corresponding line number that it is to be dedicated to 1,2,3 or 4 (depending on the number of incoming lines)

The RJ45 jacks on the pannel are wired across all 4 lines so that they can be used to patched across to a second panel of the same type.

I suspect the phone line comes in on what is the first connection block on the panel, on the blue pair

sbiddle

30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#751616 27-Jan-2013 19:37

eXDee: Its two rj45 to each room. One voice to the top panel, one data to the bottom panel.

Will the phone line be coming in on the blue pair?

I tried to find the termination point outside but it must be in the house somewhere because there's nothing visible.

Whoever installed this should be prevented from ever installing data kit again because it's a complete disaster,

The correct setup is to run every RJ45 jackpoint in the house to the bottom RJ45 patch panel (which would have required a bigger module in this case). 110<->RJ45 clip on adapters are then utilised on the top phone distribution module to patchphones as required to the ports on the bottom patch panel.

As it stands now phone jacks around the home can only ever be used for phone, when they should be dual use.

InstallerUFB

840 posts

Ultimate Geek
+1 received by user: 219

#751621 27-Jan-2013 19:48

The IDC terminations are 110 type - if you pull off the wrong one and need to put it back or you deside to reconfigure the terminations as below

Naked DSL - deside which outlet the modem/router is going to be connected to and unterminate all the others and just leave the blue pr for that outlet connected (or none if your goingt o use the jack on the panel) . Terminate all the prs of the removed cables on the to spare blocks on the bottom block

Not Naked DSL - a Spliter can be terminated on the pannel

1. remove all prs but the blue ones
2. terminate a spliter across the last terminal strip as follows - line in 2, phone 3, dsl 1
3. move the incoming line on the first strip from 1 to 2
4. deside which outlet you are going to connect your modem/router too them move all the blue prs, to the other outlets, from 1 to 3
This way if you deside to leave the router pluged into the jack on the pannel it will still have direct access to DSL (lke you currently have)

coffeebaron

6304 posts

Uber Geek
+1 received by user: 3567

Trusted

Lifetime subscriber

#751680 27-Jan-2013 22:14

If you are Auckland or Waikato and need help re-patching, drop me a line.

Cheers
Fraser

Rural IT and Broadband support.

Broadband troubleshooting and master filter installs.
Starlink installer - one month free: https://www.starlink.com/?referral=RC-32845-88860-71
Wi-Fi and networking
Cel-Fi supply and installer - boost your mobile phone coverage legally

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

cyril7

9075 posts

Uber Geek
+1 received by user: 2499

ID Verified

Trusted

Subscriber

#751729 28-Jan-2013 07:33

coffeebaron: If you are Auckland or Waikato and need help re-patching, drop me a line.

Cheers
Fraser

Or Wellington, drop me a line.

Cyril

New World

Shop on-line at New World now for your groceries (affiliate link).

eXDee

4033 posts

Uber Geek
+1 received by user: 1070

Trusted

#751900 28-Jan-2013 11:55

sbiddle:
eXDee: Its two rj45 to each room. One voice to the top panel, one data to the bottom panel.

Will the phone line be coming in on the blue pair?

I tried to find the termination point outside but it must be in the house somewhere because there's nothing visible.

Whoever installed this should be prevented from ever installing data kit again because it's a complete disaster,

The correct setup is to run every RJ45 jackpoint in the house to the bottom RJ45 patch panel (which would have required a bigger module in this case). 110<->RJ45 clip on adapters are then utilised on the top phone distribution module to patchphones as required to the ports on the bottom patch panel.

As it stands now phone jacks around the home can only ever be used for phone, when they should be dual use.

Yeah i thought this was a bit odd, i thought the purpose of a patch panel was for flexibility. Haven't seen many installed though, ive done a data only one myself before though.

coffeebaron: If you are Auckland or Waikato and need help re-patching, drop me a line.

Cheers
Fraser

I'd love to utilize your services, but the people in this flat i don't think can afford a professional installer (hence why im looking at it at no cost). From what ive seen on here your work is top notch.

It sounds like the easiest solution to this dodgy install is ripping out all other phone connections as suggested