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2 posts

Wannabe Geek


Topic # 113876 30-Jan-2013 18:33
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Hey all, just moved to NZ after living in AUS for the past ~14 years, setting up shop in Tauranga and would love some help with the setting up of my internet. I move in tomorrow morning, so the sooner I know the better of course!

I've done hopefully enough research in that I'm 90% sure I'm going with Snap's VDSL2 Broadband. Please excuse any forthcoming ignorance, I'm very much learning on the fly here.
The house is not scheduled 'til February '14 for UFB but thankfully it is in a VDSL zone according to both Chorus and Snap, and according to my drive-by today and google maps I'm around 3-400 metres from my nearest cabinet, which I understand is a enviable position to be in.

Please note I have absolutely 0 experience with VDSL, only became aware of it a couple days ago.

I'm a fairly prolific internet junkie, everything from movies (both DL and streaming), tonnes of music, games - both playing and downloading - etc. etc. so I'm thinking the 300gb for $120 would suit me quite well, and if I go over that means I've not utilised the 1-7am free period properly.

My questions start firstly if I've got all of the above correct? Without the option of UFB in the near future, VDSL is the next best option to go for? Snap seem to get great reviews on here, but is there some other provider that I may have overlooked?
I understand that there is an extra need for a master splitter or something to that effect? I'm not overly tech savvy in that regard, and not keen on paying $400+ just to get that installed, so is there a more cost effective way of doing so? Will this be the last thing that I need to get everything up and running (assuming I go with the Fritz 7340), or are there further costs for VDSL?

The property is currently sitting vacant, so I hope that installation will be swift, although I have read that it takes up to 10 days, is there any kind of average I should be expecting or is it purely a case-by-case type situation?

Thanks very much for any help, and I very much look forward to reaping the spoils of this magnificent land.

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  Reply # 753445 30-Jan-2013 19:29
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Nope you're pretty much spot on on everything.

A master splitter is definitely recommended if you want to keep multiple jackpoints wired up with VDSL, but the other option if you're going on a naked or VOIP plan is to just disconnect all but the jackpoint closest to the ETP (i.e. where the line from the street comes into your house) - this is what I and others have done and what I'd recommend if you don't need the extra jackpoints.

Still worth getting someone to look at doing this if you want to go this route - try coffeebaron on these forums (I'm not sure if he covers Tauranga though - maybe with some travel costs; even then it should be less than the $400 snap quote)  If it's a rental you could also hit up the Landlord to cover master splitter install costs... ;-) 

If you're going VDSL I highly recommend snap, I've been extremely impressed with them. It will be interesting to see what Telecom have to offer for VDSL though it looks like their offerings will be at least a few months away though.


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  Reply # 753457 30-Jan-2013 19:54
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have a look at our review on VDSL to see some details on both Snap & Voyager. Both options, but there are three others we have VDSL probes with - https://www.truenet.co.nz/articles/speed-comparison-vdsl-vs-adsl

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Full Flavour

  Reply # 753506 30-Jan-2013 21:58
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We're based in Tauranga and sell & support VDSL.

We've got an unmetered plan which is $119+GST / month (Naked) and install costs for Tauranga are $175+GST (for our technician to visit and install a master splitter).

http://www.fullflavourmedia.co.nz/services/vdsl






EDIT: A couple of things to note:
  • We rent you a VDSL modem as part of the service. If you change providers or cancel VDSL in the future (i.e. upgrade UFB) the modem is returned to us
  • Unmetered plan is Fair Use. 90% of our customers are businesses and we're pretty serious about providing a consistently fast service, particularly with their data connections between 8am-6pm. Outside of those hours our traffic drops off dramatically, so if you're mainly using the internet then, 300GB is not such an issue.



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Wannabe Geek


  Reply # 753945 31-Jan-2013 15:16
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sidefx: Nope you're pretty much spot on on everything.

A master splitter is definitely recommended if you want to keep multiple jackpoints wired up with VDSL, but the other option if you're going on a naked or VOIP plan is to just disconnect all but the jackpoint closest to the ETP (i.e. where the line from the street comes into your house) - this is what I and others have done and what I'd recommend if you don't need the extra jackpoints.

Still worth getting someone to look at doing this if you want to go this route - try coffeebaron on these forums (I'm not sure if he covers Tauranga though - maybe with some travel costs; even then it should be less than the $400 sap quote)  If it's a rental you could also hit up the Landlord to cover master splitter install costs... ;-) 

If you're going VDSL I highly recommend snap, I've been extremely impressed with them. It will be interesting to see what Telecom have to offer for VDSL though it looks like their offerings will be at least a few months away though.


Thanks very much for your help! I'll look up coffeebaron if necessary, but the house is less than 2 years old so hopefully this meas that it's all already provided and doesn't need any extraneous fiddling.

Customer service so far with just the application process was already fantastic, so I'm pretty happy with their offerings.

Telecom not having VDSL for a couple months is essentially useless, so Snap it definitely is. Thanks!

JohnButt: have a look at our review on VDSL to see some details on both Snap & Voyager. Both options, but there are three others we have VDSL probes with - https://www.truenet.co.nz/articles/speed-comparison-vdsl-vs-adsl 
Thanks! From what I was able to actually translate for my rather novice mind, it seems like I was on the right path, so thanks for the help.


myfullflavour: 
We're based in Tauranga and sell & support VDSL.

/snip

Sorry I didn't see this 'till now, already applied with Snap this morning, but thank you for the offer.

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