ISP's, which to choose and why?

Forums › New Zealand Broadband › ISP's, which to choose and why?

TimIsStrange

1 post

Wannabe Geek

Topic # 114037 5-Feb-2013 20:59

Hi.
Sorry this seems to be a common sort of thread here but I'm going to go ahead and ask anyway.

I'm looking to change ISP's
So far I've looked at slingshot. Slingshot offer the cheapest broadband only $79 for unlimited data. However I am not so sure that I will receive stable download speeds at all hours. On our current ISP (Vodafone) We have around 10mb/s 90% of the time dipping to 8 in peak hours and up to 12 in the middle of the day which we are paying around $95 for 100g. I've looked at deals from Orcon who can provide unlimited data for around $99 ( along with national calling) The main issue that I am worried about with these two is how reliable their speeds are. I have heard that unlimited packages get de-prioritized during peak hours?

One of the strongest contenders is Telecom with their new 500gb and national calling for $133. I personally think that this price is well worth it if the speeds are high and stable.

I would like to have the highest cap possible at a stable speed and this seems the best option.

If anybody could help me out with information regarding price, stable speeds and data caps, it would be very much appreciated.

Tim

plambrechtsen

1948 posts

Uber Geek
+1 received by user: 469
Inactive user

Reply # 756302 5-Feb-2013 21:02

Come to Telecom.. 'Cause we're great :)

joutei

305 posts

Ultimate Geek
+1 received by user: 8

Reply # 756306 5-Feb-2013 21:08

plambrechtsen: Come to Telecom.. 'Cause we're great :)

I second that :)

iMac 27 2014
Macbook Pro Retina 2013
iPhone 6s
iPad Air 2

VDSL Sync @ 69Mbps Down / 29Mbps Up

boby55

1539 posts

Uber Geek
+1 received by user: 39

Trusted

Reply # 756311 5-Feb-2013 21:17

Another one for Telecom,

The 500gb Plan is very well priced considering Telecom's reputation have decent consistent speeds even through peak hours.

If you don't want the phone though I would suggest looking at snap's naked plans

RalphFromSnap

776 posts

Ultimate Geek
+1 received by user: 176

Trusted

Snap Internet

Reply # 756316 5-Feb-2013 21:22

Just to balance it out I do hear on the Grapevine we have some pretty happy customers:)

Homeline + Broadband + Unlimited National Landline Calling + 500GB per month, and unlimited nights 1am and 7am...

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

SamF

1383 posts

Uber Geek
+1 received by user: 168

Trusted

Reply # 757351 8-Feb-2013 14:45

Second for snap! In my opinion snap are the best currently available combination of excellent service (both customer and technical), awesome prices & perfect speeds! I can download from International sites, at peak times, at my full line speed, which is currently 54mbit!!

noc

107 posts

Master Geek
+1 received by user: 14

Reply # 757364 8-Feb-2013 15:21

Another one for Snap! They have been very good to deal with :)

NzBeagle

783 posts

Ultimate Geek
+1 received by user: 75

Trusted

Subscriber

Reply # 757370 8-Feb-2013 15:33

Snap for price, service and connection, although, i'm currently in the limbo that is moving house.

sidefx

3157 posts

Uber Geek
+1 received by user: 887

Trusted

Reply # 757373 8-Feb-2013 15:36

And another happy snap customer here; yeah they rock. :)

Kingy

385 posts

Ultimate Geek
+1 received by user: 31

Reply # 757385 8-Feb-2013 16:13

RalphFromSnap: Just to balance it out I do hear on the Grapevine we have some pretty happy customers:)

Homeline + Broadband + Unlimited National Landline Calling + 500GB per month, and unlimited nights 1am and 7am...

For what price exactly?

Web development blog: http://www.devhour.net
Follow me on twitter: @JAGracie

chevrolux

3474 posts

Uber Geek
+1 received by user: 1250

Subscriber

Reply # 757395 8-Feb-2013 16:31

Snap is seriously good.

Go to their website and build a plan to see what it will cost you. Naked ADSL starts at $70 with 50GB. Then add a 100GB block for $15 and get un-metered nights.

If you use a lot of data the unlimited nights are really handy. I have all my online transfers happening in the unlimited hours. Saves a hell of a lot on data.

And fixed line is out the door now. Go to a naked plan with Snap and get 2Talk VoIP for your calls. More features for far less money.

kfella2000

488 posts

Ultimate Geek
+1 received by user: 8

Reply # 758770 9-Feb-2013 20:17

Judging by what you say that you are getting 100GB for $95 then you probably have an on account mobile with Vodafone. I dont know what you are looking at for a data cap but if you stick with Vodafone then you can get 200GB naked for $75 with an on account mobile phone and as Chevrolux said above get 2Talk voip for your calls.

gregmcc

1572 posts

Uber Geek
+1 received by user: 311

Lifetime subscriber

Reply # 758790 9-Feb-2013 21:15

It's always a case of the devil you know, before you change ISP's ring vodafone and ask to speak to someone in the retention team, tell them why you want to change ISP's and see what they can offer you to stay.

Several people including myself have managed to get free double data for a year.

As far as speed goes, most likely won't change as no matter what ISP you choose they will all be using the same connection to your home.

animoller

5 posts

Wannabe Geek

Reply # 765362 18-Feb-2013 19:37

I would say NOT Orcon. Me staying with Orcon is like Jetstar canceling a flight every time and yet you keep booking flights with Jetstar. Why do I do this to myself.

Just moved house. No phone or internet for four days now and counting. Every time I call they can't help me because their helpdesk knock off at 5pm. I just spent an hour on the phone with them (and 20 mins on hold to get someone - in the Phillipines), so for me to actually speak to someone who can make my internet work would require me to be at home calling them from around 3:30pm. Yet strangely enough, I'm at work at 3:30pm like a large number of people.

This is compounded in annoyance levels due to having an ill father in another city who just got out of hospital after almost dying. Could really go for that phone right about now.

I wish I hadn't signed up for another contract. You pay peanuts, you get monkeys.

Handle9

1741 posts

Uber Geek
+1 received by user: 587

Trusted

Subscriber

Reply # 765382 18-Feb-2013 20:37

I've had Slingshot, Orcon, Vodafone and now with Telecom. Slingshot was horrible, Orcon was ok but not great at peak times. Vodafone and Telecom are both very good. Just don't use the Vodafone router because it's an unstable piece of junk in my experience. Vigor 120 and a TP-Link router is much better.