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Topic # 114858 5-Mar-2013 16:00
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Check out TrueNet's latest monthly report https://www.truenet.co.nz/articles/february-2013-broadband-report

U
nlimited plans are looking pretty good this month with both Orcon & Slingshot providing excellent all-day speeds.

However VDSL is still by far the best, pity there are still very few users apart from Voyager & Snap

We are opening the options and taking volunteers from smaller ISPs, we need more, especially Woosh, Maxnet, Actrix and Voyager, where our numbers of probes are almost, or just, big enough to report.

drop in to https://www.truenet.co.nz/get-involved-become-volunteer-tester to volunteer

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  Reply # 775060 5-Mar-2013 16:00
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to

 

 

note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions

 

 

there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your

 

 

post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issued.  

 

href="/forums.asp?forumid=49&topicid=96226">Read this discussion
to find out more about this. Your ISP is not

 

 

intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's

 

 

likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular

 

 

disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your

 

 

line even if you don't have an alarm contract it may sill try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance?

 

 

(very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  Reply # 775066 5-Mar-2013 16:02
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Bahahaha @PeterReader

BDFL - Memuneh
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  Reply # 775080 5-Mar-2013 16:25
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Excellent all day speeds on orcon? I don't know when they tested that, but its not the case anymore. See the hundreds of recent posts in the orcon forum...

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  Reply # 775083 5-Mar-2013 16:28
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johnr: Bahahaha @PeterReader


He's not replacing you and Peter anytime soon ;)




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  Reply # 775095 5-Mar-2013 16:40
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Dairyxox: Excellent all day speeds on orcon? I don't know when they tested that, but its not the case anymore. See the hundreds of recent posts in the orcon forum...


This is just about private NZ web sites without international components (so minus things like geekzone, gpforums, trademe, nzherald etc that have international references)

it's not representative of real world performance, but merely a tool to show local congestion.  think of it like speedtest to your closest server.

it's also measuring throughput compared to your maximum throughput based on time of day.  if you're syncing slower than you should be (very common with orcon due to llu being used even if cabinet in place) or increased latency (very common with telecom due to interleaving being set to high on most connections, and even higher recently due to minor congestion) then it will not show this accurately.


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  Reply # 775105 5-Mar-2013 16:50
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At least PeterReader didn't ask if you had a master filter installed.

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  Reply # 775116 5-Mar-2013 17:00
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i must admit i was more interested in what truenet have to say this month than normal, as i and many others have experienced some peak congestion for some of the month.

but really at the end of the day i want to know more information.  i want to know what duration people experienced reduced performance.  by how much, and what percentage of users.

in this instance i don't even really care about what ISP with them, because it wasn't to do with the ISP...

my connection seemed to have issues for less time than others, and with reduced packet loss, but some people seem to have had significant packet loss too.

so:

a> i'd like to see something that shows how voip would fare one peoples connections both with and without usage (really is 80kbit going to severely impede on someones other traffic? and aqm can make a difference here, and not everyone's going to have prioritised voip over an isp's own voip server)

b> i'd like to see packet loss / latency

c> i'd like to see median speeds as a default rather than mean

d> i'd like connections to be tagged as impacted or not impacted, and duration of impact.  if someone gets 80% of their speed at peak compared to off peak this is not severely impacted to my mind.

e> i'd like to see groupings other than isp, like how people in west auckland fared during the chorus issues, versus people in central auckland, versus people on north shore (east, south, north too)  from my understanding west, central and east had issues.

f> when testing throughput, surely it's US, Australia, Asia throughput that's important, NZ jitter/latency can be important, but in general there isn't severe degredation for NZ throughput except for the recent telecom issues.

g> monitoring of packet loss is important too.  both telstraclear and orcon have had long term issues to battle.net due to an issue with cogent and packet loss.  this appears to be resolved now, but orcon have developed further international issues.



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  Reply # 775126 5-Mar-2013 17:23
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Just volunteered to be a VDSL2 tester with snap.



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  Reply # 775127 5-Mar-2013 17:32
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fantastic response - been looking for someone to stand up!

I promise to gradually introduce all of these - as quickly as I can given the time it takes to check and recheck the data.  A lot of your requested data is already collected but some tests will need to be developed.  We have new websites being prepared and a couple turned on.

mercutio: i must admit i was more interested in what truenet have to say this month than normal, as i and many others have experienced some peak congestion for some of the month.

but really at the end of the day i want to know more information.  i want to know what duration people experienced reduced performance.  by how much, and what percentage of users.

in this instance i don't even really care about what ISP with them, because it wasn't to do with the ISP...

my connection seemed to have issues for less time than others, and with reduced packet loss, but some people seem to have had significant packet loss too.

so:

a> i'd like to see something that shows how voip would fare one peoples connections both with and without usage (really is 80kbit going to severely impede on someones other traffic? and aqm can make a difference here, and not everyone's going to have prioritised voip over an isp's own voip server)

b> i'd like to see packet loss / latency

c> i'd like to see median speeds as a default rather than mean

d> i'd like connections to be tagged as impacted or not impacted, and duration of impact.  if someone gets 80% of their speed at peak compared to off peak this is not severely impacted to my mind.

e> i'd like to see groupings other than isp, like how people in west auckland fared during the chorus issues, versus people in central auckland, versus people on north shore (east, south, north too)  from my understanding west, central and east had issues.

f> when testing throughput, surely it's US, Australia, Asia throughput that's important, NZ jitter/latency can be important, but in general there isn't severe degredation for NZ throughput except for the recent telecom issues.

g> monitoring of packet loss is important too.  both telstraclear and orcon have had long term issues to battle.net due to an issue with cogent and packet loss.  this appears to be resolved now, but orcon have developed further international issues.




Note, I looked at using median speeds and found them very much the same as mean, howrever that has changed recently - in the end the only accurate way is to quote both, but I am limited by the capability of reporters understanding combined with complexity of reporting

I'll put a median analysis on here tomorrow for you to see and comment on



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  Reply # 775132 5-Mar-2013 17:39
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mercutio:
Dairyxox: Excellent all day speeds on orcon? I don't know when they tested that, but its not the case anymore. See the hundreds of recent posts in the orcon forum...


This is just about private NZ web sites without international components (so minus things like geekzone, gpforums, trademe, nzherald etc that have international references)

it's not representative of real world performance, but merely a tool to show local congestion.  think of it like speedtest to your closest server.

it's also measuring throughput compared to your maximum throughput based on time of day.  if you're syncing slower than you should be (very common with orcon due to llu being used even if cabinet in place) or increased latency (very common with telecom due to interleaving being set to high on most connections, and even higher recently due to minor congestion) then it will not show this accurately.



I agree the ToD analysis is very similar to a speedtest to the local server and should be seen as such.  However it does identify local congestion and has improved performance in that space.  Now we need to report more measures to improve other factors performance.

When discussing website responses, ToD analysis has not been performed, we only publish median performance for the entire month.  I guess a ToD analysis may be helpful - I will try.

It is important to distinguish between speed and website download performance.  Orcon is clearly managing the speed part well with not a lot of congestion from their servers to our probes, but does very poorly - Last - for website downloads.  Further reporting on Latency and DNS response times may uncover further information.



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  Reply # 775141 5-Mar-2013 18:12
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A quick win - the standard deviation of speeds for all except Maxnet which I removed otherwise the scale would be too large:


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