At least once a month we wake up to no internet, which began happening a few months ago. Standard troubleshooting of check diagnostics, turn the modem off and on again etc, and then wait for it to start working again at some point.  When I finally give up and ring support (Telecom), the phone line is dead. After dialling the number on the landline, get a tone of a rapid sequence of half second beeps.

So, ring up Support on the mobile. As part of the support troubleshooting, he rings the landline the check the line is active or something, and the phone then rings with no problem. Then the modem connects, and I look like a fool :)

It's a happened a good ten times in last six months, normally when waking up in the morning. But instead of ringing support, I just ring our landline with a mobile phone, and the phone line 'wakes up' again.

Anyone else ever experience this sort of issue?

Standard home phone and broadband adsl2+ connection to an urban cabinet