Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


KD66

12 posts

Geek


#116375 27-Apr-2013 10:49

We have recently moved into a new house in Addison, which is a fibre subdivision in South Auckland. My install date was scheduled for last Monday, and a techie from Visionstream came out 1st thing in the morning, had one look and said there's not enough cable to go upto my house. He went away promptly , telling me that he would organise for one of the build team to come and put in the correct length of cable, "hopefully by Wednesday". That was the last I ever heard or saw of him. I have yet to know when / if we will be connected, inspite of days of follow ups with Worldxchange, who are the "service providers" (an oxymoron if there ever was one). The buck is currently being passed to Chorus , who are not in a position to advise an updated installation date. Meanwhile, we struggle along without phone or internet access for oved a week, with no end to the nightmare in sight.

Create new topic
KD66

12 posts

Geek


  #807612 29-Apr-2013 18:52

Have just been advised by Worldxchange that the new date of installation is 28th of May! Effectively, one and a half months without phone & Internet. Two of the most basic necessities for every family.
And this in what is supposedly a First World country.
Beyond a joke.

robertjpayne
23 posts

Geek


  #807706 29-Apr-2013 21:27
Send private message

What's stopping you from getting a basic one month ADSL plan off contract from a provider?

It really sucks they didn't have enough cable to do the job -- someone should've scoped the work before the scheduled date and ensured there was enough cable but either way they are very busy people and Fibre installs are not a 1 hour job.

Your other option is to buy a T-Stick and use mobile 3G data. It is a bit expensive but 2degrees sells a 12GB pack for $99 which assuming you keep your usage a bit lighter than normal ( stay away from youtube and any sort of video content ) should be fine.

I'm from the US and as great as our broadband is installs still take awhile. I spent 3 weeks waiting for a tech to simple plug my jack into the wall in the central splitter of the apartment building.

 
 
 
 


KD66

12 posts

Geek


  #807806 30-Apr-2013 06:54

Unfortunately, being a brand new house in a fibre only subdivision, ADSL is not an option.
Agree with your suggestions about using a T stick as an interim measure. However, that still leaves me without a landline, and with sole dependence on mobile phone for all calls.

steve98
1249 posts

Uber Geek

Trusted

  #807942 30-Apr-2013 12:02
Send private message

Hang on -- if your service provider is WorldXChange then you will be having BoF installed rather than UFB. Similar but different.

LennonNZ
2434 posts

Uber Geek

Trusted

  #807947 30-Apr-2013 12:14
Send private message

steve98: A lot of the BoF Areas have been converted to UFB already and no new BoF installs will be done (As far as I know)

It will be a UFB Install.

KD66

12 posts

Geek


  #807961 30-Apr-2013 13:04

It is definitely UFB. I have had this confirmed from Worldxchange.

Zeon
3626 posts

Uber Geek

Trusted

  #807999 30-Apr-2013 14:12
Send private message

Well Chorus have the monopoly so not much you can do.

And I can't help but lol at this:
Meanwhile, we struggle along without phone or internet access for oved a week, with no end to the nightmare in sight.




Get a 2 degrees data stick and mobile phone. In fact you can probably plug your World Exchange ATA into a 3g enabled router.




Speedtest 2019-10-14


 
 
 
 


steve98
1249 posts

Uber Geek

Trusted

  #808017 30-Apr-2013 14:39
Send private message

LennonNZ: steve98: A lot of the BoF Areas have been converted to UFB already and no new BoF installs will be done (As far as I know)

It will be a UFB Install.


I had no idea WorldXChange were offering UFB... when did this happen? Their website still talks about $199 install fees etc which would not apply to UFB

Ragnor
8035 posts

Uber Geek

Trusted

  #808134 30-Apr-2013 17:28
Send private message

steve98:
LennonNZ: steve98: A lot of the BoF Areas have been converted to UFB already and no new BoF installs will be done (As far as I know)

It will be a UFB Install.


I had no idea WorldXChange were offering UFB... when did this happen? Their website still talks about $199 install fees etc which would not apply to UFB


Apparently they are re-doing their website.
http://www.geekzone.co.nz/forums.asp?forumid=65&topicid=115529#795104

Their new plans are here for now:
http://www.wxc.co.nz/great-fibre-plans/

techleigh
55 posts

Master Geek


  #808227 30-Apr-2013 20:22
Send private message

Ragnor:
steve98:
LennonNZ: steve98: A lot of the BoF Areas have been converted to UFB already and no new BoF installs will be done (As far as I know)

It will be a UFB Install.


I had no idea WorldXChange were offering UFB... when did this happen? Their website still talks about $199 install fees etc which would not apply to UFB


Apparently they are re-doing their website.
http://www.geekzone.co.nz/forums.asp?forumid=65&topicid=115529#795104

Their new plans are here for now:
http://www.wxc.co.nz/great-fibre-plans/


Am acting as a non-employee tester for World Exchange UFB and so far it has been really good experience.
Fast internet, streamed movies from Netflix in USA with no problems and a reliable phone service.

They may not be the cheapest on the market but at least their support is good, staff friendly and have had years of VOIP experience.

Just checking the router attached to the fibre and been up for 39 days with no problems.

Would be interesting to compare VDSL with UFB as a whole lot easier to install than UFB as uses existing copper to house

Andrew

KD66

12 posts

Geek


  #810066 2-May-2013 11:16

Zeon, you couldn't have shown me the photo with your comment without internet. In fact, we wouldn't be having this discussion without it. Just because Chorus is a monopoly, I should just shut up and do nothing about their poor service - I don't follow that either.

Create new topic




News »

HP unveils new innovations for businesses adapting to rapidly evolving workstyles and workforces
Posted 17-Sep-2020 15:36


GoPro launches new HERO9 Black camera
Posted 17-Sep-2020 09:45


Telecommunications industry launches new 5G Facts website
Posted 17-Sep-2020 07:56


New Zealand ranks 3rd in world in GSMA index
Posted 15-Sep-2020 10:13


Trend Micro Security Suite adds web monitoring to prevent identity theft
Posted 14-Sep-2020 15:37


NVIDIA to acquire Arm for US$ 40 billion
Posted 14-Sep-2020 12:27


Epson launches its next gen A3+ colour EcoTank multi-function printer
Posted 10-Sep-2020 16:08


Sony launches three new native 4K SXRD home cinema projectors
Posted 9-Sep-2020 18:00


Catalyst Cloud brings Kubernetes-based open-source web hosting solution to market
Posted 9-Sep-2020 17:54


Verizon Connect eyes further growth in New Zealand
Posted 8-Sep-2020 09:26


PNY launches XLR8 gaming NVIDIA GeForce RTX 30 series powered by the all-new NVIDIA Ampere architecture
Posted 3-Sep-2020 16:39


NVIDIA delivers greatest-ever generational leap with GeForce RTX 30 Series GPUs
Posted 3-Sep-2020 16:17


Weta Digital advances visual effects and animation in the cloud with AWS
Posted 2-Sep-2020 17:09


Kiwrious lab-in-the-pocket kit designed for schoolchildren
Posted 28-Aug-2020 09:03


Fitbit introduces Sense, its most advanced health smartwatch
Posted 26-Aug-2020 10:14



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.