XNet HSI Broadband Flood

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robscovell

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Master Geek

#11911 18-Feb-2007 10:29

Hi,

Has anyone signed up for this? How does it compare with Telecom's offerings?

Rob

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#61125 18-Feb-2007 10:49

I used there river plan, it was great - alot better than my previous Xtra plan

grant_k

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#61127 18-Feb-2007 10:58

I'm moving one of our sites to the Xnet Flood plan in the next week or so (currently on TCL Paradise Net).

At $49.95 + $1/GB, the price is competitive with other offerings, and unlike Telecom's Go Express, there is no need to have your Toll Calls routed through Xnet/WorldxChange.

This same Tolls Requirement applies to most other ISPs such as Orcon, TCL PDQ, Slingshot etc.

Currently we are using Xnet River at another site, and if the performance of that is anything to go by, I'm sure that Xnet Flood won't disappoint.

raytaylor

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#61191 19-Feb-2007 10:26

In the way of price, they do very well. $6.76 below the next cheapest competitor.
10gb full/full on xnet comes to the cheapest in the range at $60.19 without tolls. TCL is cheaper at $55.95 but you need TCL tolls and a minimum toll spend of $10. Next cheapest excluding TCL is Snap at $66.95 and ICONZ at $69.95.

The other thing I like about these HSI plans is that if you dont use your chosen cap, they dont charge you for the unused data. If you go over, then its just 64k flat.

Seems pretty good to me.

Ray Taylor

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grant_k

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#61193 19-Feb-2007 10:35

raytaylor: The other thing I like about these HSI plans is that if you dont use your chosen cap, they dont charge you for the unused data. If you go over, then its just 64k flat.

That's a unique offer in the NZ DSL market so far as I am aware. Everybody else makes you pay whether you use your full data allocation or not.

raytaylor

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#61199 19-Feb-2007 11:40

Grant17:
raytaylor: The other thing I like about these HSI plans is that if you dont use your chosen cap, they dont charge you for the unused data. If you go over, then its just 64k flat.

That's a unique offer in the NZ DSL market so far as I am aware. Everybody else makes you pay whether you use your full data allocation or not.

It is, and is not something that would be hard for an isp to implement. As far as I know, the cost of providing broadband to their customers is based upon the auctual dsl subscription + some thing like x cents per gb to telecom, and the upstream provider. If a customer doesnt use all their allocation, then the x cents dont go to telecom but instead stay with the isp, and the upstream i dont think would charge for it either.

When we dont use our datacap allocation, they get extra profit.

Ray Taylor

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robscovell

123 posts

Master Geek

#61314 20-Feb-2007 12:02

OK, I signed up yesterday. They said it would take 2 to 10 days to process. Well, this morning, my wife complained she couldn't get any emails at 8 am ...

... all for the very good reason ... they'd already switched me.

Immediately, my voip-critical parameters have improved. QoS up from 9% to 79%. (Still not amazing, but consistently better.)

Download speed consistently at around 1.7 M.

The biggest improvement is jitter at 2.6ms.

I hope this continues ...

Rob

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grant_k

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#61317 20-Feb-2007 12:10

robscovell: Immediately, my voip-critical parameters have improved. QoS up from 9% to 79%. (Still not amazing, but consistently better.)

Hi Rob,

I signed up yesterday too, so hopefully I will be connected pretty soon as well.

Did you ask for Interleaving to be turned off?

s.joseph

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#61318 20-Feb-2007 12:14

im swithcing on to xnet river plan for 20gb its along $54. raytaylor if xnets is the second cheapest whos the cheapest?

bonkiebonks

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#61324 20-Feb-2007 14:05

Slingshot.

raytaylor

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#61345 20-Feb-2007 18:28

s.joseph: im swithcing on to xnet river plan for 20gb its along $54. raytaylor if xnets is the second cheapest whos the cheapest?

Slingshot Ultra Plus at $49.95 with tolls, no minimum toll spend required. Included in Ultra Plus is 25gb and you can purchase topup blocks after you go over your 25gb.

Topup blocks are priced at

3GB	$5
10GB	$10
30GB	$25
50GB	$40

If you go over your cap and do not wish to purchase topup blocks, your speed will be limited to 64k for the rest of the month.

Personally I am on Slingshots Pro 3 max/max 3gb for $49.95 and just purchase a 50gb topup each month to give me 53gb for $89.95.

Ray Taylor

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grant_k

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#61404 21-Feb-2007 10:26

I've just been connected to XNET Flood this morning and the results are impressive:

Download 5562 kbps
Upload 583 kbps
Ping 81 ms
To the Auckland server with Interleaving turned OFF

These are the best results I've ever had from any ADSL connection

P.S. An interesting thing I've just noticed is that the Ping to Sydney is only 72ms... Go figure!

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raytaylor

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#61416 21-Feb-2007 12:04

Grant17: I've just been connected to XNET Flood this morning and the results are impressive:

Download 5562 kbps
Upload 583 kbps
Ping 81 ms
To the Auckland server with Interleaving turned OFF

These are the best results I've ever had from any ADSL connection

P.S. An interesting thing I've just noticed is that the Ping to Sydney is only 72ms... Go figure!

Hey grant. I am interested to know. When you signed up for xnet, what was the customer service like. Were they the asian / indian / poor english type? Also was the sound quality allright at the call centre?

Even though slingshot are cheaper, they lack the english speaking call centre staff and they must use a bad voip based phone system with alot of sound compression. I am wondering if that is also the case with xnet. All I have heard about xnet is awesome reviews so far.

Ray Taylor

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grant_k

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#61420 21-Feb-2007 12:21

raytaylor: Hey grant. I am interested to know. When you signed up for xnet, what was the customer service like. Were they the asian / indian / poor english type? Also was the sound quality allright at the call centre?

I have talked to various people at the XNet/WorldxChange call centre and always got hold of a person with excellent spoken english. People I have talked to include Simon, Cameron, Matt, Wendy, Letitia and many more (hopefully I remembered the names correctly).

Just about all sound like Kiwis but one time I got someone with a slight Asian accent. All have been very helpful and usually answered the phone promptly without me having to wait on hold. Just occasionally I have had to wait, but it is never for more than a minute or two. If I compare this with other call centres I have dealt with recently (TelstraClear, Telecom, Mercury Energy, Top Energy) all I can say is:

WorldxChange's call centre is the best!

And No, there are no problems at all with call quality. Better, if I call them from my VFX number, they know immediately who is calling without me having to identify myself. That saves a lot of time and annoying questions like other call centres always throw at you: Name, Date of Birth, Billing Address etc, etc...

Glazza

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#61429 21-Feb-2007 13:09

Ill second Grants comments, there technical call centre people are great.

The only complaint i would have is I get the feeling if the call isn’t answered by the technical people within a minute or so the call is transferred to a general queue, you then start explaining your problem, and get a pretty blank response.

Besides that, they are good, and if talking to there technical people, they are the best!

kwaan

70 posts

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Inactive user

#61431 21-Feb-2007 13:18

raytaylor:
Grant17: I've just been connected to XNET Flood this morning and the results are impressive:

Download 5562 kbps
Upload 583 kbps
Ping 81 ms
To the Auckland server with Interleaving turned OFF

These are the best results I've ever had from any ADSL connection

P.S. An interesting thing I've just noticed is that the Ping to Sydney is only 72ms... Go figure!

Hey grant. I am interested to know. When you signed up for xnet, what was the customer service like. Were they the asian / indian / poor english type? Also was the sound quality allright at the call centre?

Even though slingshot are cheaper, they lack the english speaking call centre staff and they must use a bad voip based phone system with alot of sound compression. I am wondering if that is also the case with xnet. All I have heard about xnet is awesome reviews so far.

so you want to join an ISP that doesnt employs asians or indians and you are presuming that every asian or indian cannot speak clear english?

can you be any more racist?

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