Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › New Zealand Broadband › Woosh Wellington & DSL


Awesome
4813 posts

Uber Geek
+1 received by user: 1062

Trusted
Subscriber

Topic # 12221 5-Mar-2007 21:09
Send private message

We have 2x connections to Woosh from home. A wireless link and DSL. DSL wont get PPP and wireless is not working (connected by no connectivity to the cloud).

Been on hold to woosh now for over 40 mins, which was hard enought to get through - kept getting "That person is not available [disconnect]" when calling their 0800 number.

No site announcement and nothing on their IVR network status. OK now 43 mins later "I'm sorry, no one is available to take your call [disconnect]"

Anyone else having this prob? (I'm at work on net now)




Twitter: ajobbins

Create new topic


Awesome
4813 posts

Uber Geek
+1 received by user: 1062

Trusted
Subscriber

  Reply # 62929 6-Mar-2007 09:20
Send private message

All fixed this morning. Shame on you Woosh, nothing to indicate there was a problem on your website or IVR still.

43 mins on hold and then being hung up on strongly suggest that I was not the only one having an issue last night




Twitter: ajobbins

1528 posts

Uber Geek

Trusted

  Reply # 62958 6-Mar-2007 13:14
Send private message

I am growing dissatisfied with my Woosh adsl connection....
Not because of dissconnections, but becuase the speed and qos seems to be deteriorating...
I'm not just talking download speeds, but general internet browsing, comparable to dialup....
I fear with the 'fixing' of Telecoms go large problems, this has had a flow-on effect to simular plans provided by other suppliers through Telecom.

Ive made 1 complaint with no reply...
If my service does not improve or I dont get an answer soon, I will look at taking the same line of recourse as those who took to Telecom over thier Go Large plan quality/speeds.




HTPC: Silverstone LC16M | abit IP35 Pro | Intel Quad Q9400 2.5GHz | Corsair 520HX | Samsung SH-S203D DVD Writer | NVIDIA GeForce GT 240 512MB RAM | 2 x 750GB Western Digital Caviar GP HDD | 4GB DDR800 RAM | D-Link DWA-547 Rangebooster N 650 Desktop | Blackgold BGT3540 | Microsoft Remote Control & Remote Keyboard for Windows Media Center | Windows 7 64bit

Mobile: Nokia N97, Nokia N900, Samsung Galaxy S, HTC EVO 3D, iPhone 4S, Samsung Galaxy S III (current)

 
 
 
 


219 posts

Master Geek


Reply # 62981 6-Mar-2007 15:35
Send private message

I have the same problem... several times this week, in Christchurch. I'm moving my DSL to other ISPs but don't know which one yet.




We'll never be too old to learn, and we learn at least one new thing every day.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.