I have a bit of a dilemma with regards to UFB deployment at my house, wondering if anyone else has experienced something similar and what the resolution was.
I signed up to UFB a few months ago with SNAP. At the time I was having renovations done (re-piling house), and had ALL services disconnected from the house. There was an unused telecom aerial copper cable that I had disconnected from the street, and also an underground telstra cable connection. I thought I would get in early because I had heard that connections can take some time to get sorted.
On the street that I live in, Chorus only ducted fibre down one side of the street. I live on the other side, so this means a fibre connection is required across the street via one way or another (aerial or underground). However after a couple site visits, Chorus determined that my house could not be connected via an aerial feed because it would incur an aerial trespass over the neighbours property (despite previously having a copper aerial connection).
But now the status seems to have been stuck for the past month in 'investigating feasibility of trenching cable across the road'. Each time I call up snap for a status update, the status seems to have been the same from Chorus' end.. i.e. they are still 'investigating', with no estimated update time.
My house is only 4m from the road edge, seems like I am now paying the price for Chorus only deciding to run cable down one side of the street. And now I face the prospect of moving back in 2 weeks time with nothing connected!
Has anyone else been in this position? How long did it take to get resolved? What is the chance Chorus turning around to say it is 'not feasible', end of story?
Cheers