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18 posts

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Topic # 126889 23-Jul-2013 10:05
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I have a bit of a dilemma with regards to UFB deployment at my house, wondering if anyone else has experienced something similar and what the resolution was.

I signed up to UFB a few months ago with SNAP. At the time I was having renovations done (re-piling house), and had ALL services disconnected from the house. There was an unused telecom aerial copper cable that I had disconnected from the street, and also an underground telstra cable connection.  I thought I would get in early because I had heard that connections can take some time to get sorted.

On the street that I live in, Chorus only ducted fibre down one side of the street. I live on the other side, so this means a fibre connection is required across the street via one way or another (aerial or underground).  However after a couple site visits, Chorus determined that my house could not be connected via an aerial feed because it would incur an aerial trespass over the neighbours property (despite previously having a copper aerial connection).

But now the status seems to have been stuck for the past month in 'investigating feasibility of trenching cable across the road'.  Each time I call up snap for a status update, the status seems to have been the same from Chorus' end.. i.e. they are still 'investigating', with no estimated update time.

My house is only 4m from the road edge, seems like I am now paying the price for Chorus only deciding to run cable down one side of the street.  And now I face the prospect of moving back in 2 weeks time with nothing connected!

Has anyone else been in this position? How long did it take to get resolved? What is the chance Chorus turning around to say it is 'not feasible', end of story?

Cheers



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  Reply # 864115 23-Jul-2013 10:25
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I presume you mean paying the price figuratively? They shouldn't have began billing before it has even been installed.



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  Reply # 864126 23-Jul-2013 10:44
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Ha yes, figuratively :) 

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  Reply # 864133 23-Jul-2013 10:53
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My house is only 4m from the road edge, seems like I am now paying the price for Chorus only deciding to run cable down one side of the street.


No, you're essentially paying the price for removing the existing copper drop. You're not going to even get a copper line reconnected now either.

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  Reply # 864134 23-Jul-2013 10:55
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How do you know its not stuck in the local councils inbox at the consents department?



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  Reply # 864135 23-Jul-2013 10:57
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sbiddle:

My house is only 4m from the road edge, seems like I am now paying the price for Chorus only deciding to run cable down one side of the street.


No, you're essentially paying the price for removing the existing copper drop. You're not going to even get a copper line reconnected now either.


Cool



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Geek


  Reply # 864137 23-Jul-2013 10:59
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Gooseybhai: How do you know its not stuck in the local councils inbox at the consents department?


I guess I would have to be the one applying for resource consent if it were needed, but seems like Chorus won't undertake anything that is forbidden under the RMA anyway.

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  Reply # 864152 23-Jul-2013 11:14
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jonow:
Gooseybhai: How do you know its not stuck in the local councils inbox at the consents department?


I guess I would have to be the one applying for resource consent if it were needed, but seems like Chorus won't undertake anything that is forbidden under the RMA anyway.


I dont believe you would be the one applying for consent to dig up the road to bring the connection to your house. You are only responsible for anything related to your property. Are you saying that the UFB rollout is forbidden under RMA? Sorry I dont really understand your logic here.




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Geek


  Reply # 864153 23-Jul-2013 11:16
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Gooseybhai:
jonow:
Gooseybhai: How do you know its not stuck in the local councils inbox at the consents department?


I guess I would have to be the one applying for resource consent if it were needed, but seems like Chorus won't undertake anything that is forbidden under the RMA anyway.


I dont believe you would be the one applying for consent to dig up the road to bring the connection to your house. You are only responsible for anything related to your property. Are you saying that the UFB rollout is forbidden under RMA? Sorry I dont really understand your logic here.



Sorry, thought you were talking about connecting aerial feed from pole to house.

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  Reply # 864158 23-Jul-2013 11:23
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jonow:
Gooseybhai:
jonow:
Gooseybhai: How do you know its not stuck in the local councils inbox at the consents department?


I guess I would have to be the one applying for resource consent if it were needed, but seems like Chorus won't undertake anything that is forbidden under the RMA anyway.


I dont believe you would be the one applying for consent to dig up the road to bring the connection to your house. You are only responsible for anything related to your property. Are you saying that the UFB rollout is forbidden under RMA? Sorry I dont really understand your logic here.



Sorry, thought you were talking about connecting aerial feed from pole to house.


Even then, they (the network owner) would still need to put in a consent and traffic management plan to run a new aerial feed. 



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  Reply # 864161 23-Jul-2013 11:27
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Gooseybhai:
jonow:
Gooseybhai:
jonow:
Gooseybhai: How do you know its not stuck in the local councils inbox at the consents department?


I guess I would have to be the one applying for resource consent if it were needed, but seems like Chorus won't undertake anything that is forbidden under the RMA anyway.


I dont believe you would be the one applying for consent to dig up the road to bring the connection to your house. You are only responsible for anything related to your property. Are you saying that the UFB rollout is forbidden under RMA? Sorry I dont really understand your logic here.



Sorry, thought you were talking about connecting aerial feed from pole to house.


Even then, they (the network owner) would still need to put in a consent and traffic management plan to run a new aerial feed. 


Interesting. Cheers, I might ask.

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  Reply # 864163 23-Jul-2013 11:28
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  Reply # 864203 23-Jul-2013 12:27
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Gooseybhai: Have you seen these;
http://www.stuff.co.nz/business/industries/8781595/Telecom-expects-more-UFB-sign-ups-after-deal
and the following topic was started before the press release shown above;
http://www.geekzone.co.nz/forums.asp?forumid=135&topicid=115631&page_no=6


This doesn't apply here. While I can't be 100% certain about the actual situation, the following is my assumption.

Because this copper has now been removed and it runs over another property nothing can be reinstated using those poles as cabling isn't permitted to pass over another properly.

Had the copper not been removed it could have been replaced with a new copper/fibre overhead leadin.

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  Reply # 864584 23-Jul-2013 19:51
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Can you please DM your name, address and SNAP! order ref# & we will look into what is causing the delay for you.




Follow us on our new GZ handle - ChorusNZ




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Geek


  Reply # 864942 24-Jul-2013 11:32
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Thanks, have sent you a message!

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Master Geek
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  Reply # 867916 29-Jul-2013 15:24
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jonow: Thanks, have sent you a message!


Did you end up getting a response?

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