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171 posts

Master Geek
+1 received by user: 28

Topic # 127257 4-Aug-2013 14:54
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Hey there,
Just wondering if anyone has any previous user experience with the 'Technicolor TG587N' modem that Telecom are supplying with their UFB deployments.

I had fibre installed at my house a couple of days ago, and while the broadband and fixed network devices all seem good, every device that is connected via wireless is frequently experiencing drop outs.  Using a WLAN monitor on the phone, the signal strength through most of the house seems fine, with the selected channel being unique for my router... there's bugger all to configure within the router itself, and certainly never experienced issues with the previous Netgear router that I was using when on ADSL...  I guess I *could* connect the Netgear router back on to the LAN and bridge that, but the new router *should* be a suitable replacement. ... starting to wonder if the supplied router may in fact be faulty but that may take some convincing of the helpdesk people...


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2527 posts

Uber Geek
+1 received by user: 939


  Reply # 871584 4-Aug-2013 15:00
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The wireless on it's VDSL counterpart the TG589vn is pretty rubbish, so I'd be unsurprised if the 587 is likewise. That said, I've not seen much in the way of dropsouts as such, just poor speeds and poor coverage. I'm using my DSL-N55U for wireless, with wifi on the 589 off. It's worse than the first 802.11n router I had years ago.

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171 posts

Master Geek
+1 received by user: 28

  Reply # 871591 4-Aug-2013 15:27
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Thanks... yeah, I'm starting to think that they might have just selected the cheapest POS available as the kit unit. Not likely to endear then to customers who don't have the means/capabilities to supply and install more reliable alternative kit to get their basic WLAN service back 


8 posts

Wannabe Geek
+1 received by user: 1

  Reply # 872928 6-Aug-2013 22:16
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Just got vdsl hooked up today, through Telecom using the standard Technicolor TG589vn v2, with the connection stats as below

I get the following speeds;

on wireless Linksys

on wireless Technicolor TG589vn v2

Would like to improve wireless (download) speed if it is possible but am unsure of what step(s) to take, i expected a bit more speed from the Technicolor using wireless, overall wireless speed (down) is a little better than my previous adsl connection but upload is about 10x faster

Will have to lay some more cable and/or dump some of my wireless devices, as still a few wifi devices yet to connect.

An suggestions on how to up the wireless speedwould be welcomed


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