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6 posts

Wannabe Geek

Topic # 12866 10-Apr-2007 20:34
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Me is new to GeekZOne but the atmosphere here seem pretty good so I guess I mite be able to get some good responses here.
Here it goes

I am currently on a 12month contract with Slingshot(SS) which finishes at the end of this month. I am also moving house on Thursday (12th). Knowing that there is gonna be a $50 fee on moving to a new address, I am actually not so keen on continuing the contract with SS.

The SS customer service told me I cannot join another ISP until my contract with SS finishes (or else $100 early disconnection applies). But the thing is, if I move to the new address and decide not to pay the $50 fee. I will be out of internet from 12th till end of April.

So what I am asking here is, since I am moving to a new address, Would it be alright if I just make my final payment with SS and begin a new contract with another ISP on the new phoneline (same number)of my new house ?

hope all that make sense


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365 posts

Ultimate Geek
+1 received by user: 2

  Reply # 66742 10-Apr-2007 20:40
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Of course. The whole point of the contract is so that you pay them twelve full months of the base monthly fee. When you move to a new address, just ring up the ISP of your choice and give them your new telephone number/account number and they should be able to sort out your internet.

Xnet and Slingshot are offering FREE connections at the moment, without a term contract. Ihug are also offering free connection & 2 months free without a term contract if you sign up their Ihug Home Phone as well.

6 posts

Wannabe Geek

  Reply # 66743 10-Apr-2007 20:50
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Oh ! that's good news

I was actually quite frustrated that SS customer rep led me to believe I was either gonna pay the $50 fee, or be out of internet for 2 weeks. Do I need to inform Slingshot about me getting another ISP ? I just want to avoid being charged $100 for early disconnection.  But anyway , I think I am going to sign up for Xnet river. They seem to have the best broadband plan for me.


19282 posts

Uber Geek
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  Reply # 66748 10-Apr-2007 21:12
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You should always advise that you are moving providers

Just cause a contract ends does not mean the service is automatically stopped and you may be required to give up to 30days notice by there T&Cs

3259 posts

Uber Geek
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  Reply # 67114 14-Apr-2007 19:25
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I think the $100 early disconnection fee applies if you opted for the free crappy dynalink modem, so they can recover the cost of it.

Ray Taylor
Taylor Broadband (rural hawkes bay)

There is no place like localhost
For my general guide to extending your wireless network Click Here

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