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networkn

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#128918 28-Aug-2013 13:43
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Hi There!

Anyone know of someone offering installation of DSL master filters in Queenstown? My sister likely has a filtering issue on her connection and for some reason Telecom/xtra won't send someone onsite to install one, saying they don't offer it. 


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plambrechtsen
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  #886131 28-Aug-2013 20:12
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Huh? Sounds wrong to me.

You can request a splitter install (that's what we call it, although I have argued it should be called by it's proper name Master Filter for a while). The install is $200 and you sign up for a 12 month contract with that.

If she is in VDSL coverage or on the fringe it's a cheaper option to get VDSL installed since that included the Master Filter.

Email me "pl at telecom.co.nz" with your sisters account number and home phone number and I can take a look into whats going on. Or you can message me here on geekzone :).

networkn

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  #886145 28-Aug-2013 20:17
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plambrechtsen: Huh? Sounds wrong to me.

You can request a splitter install (that's what we call it, although I have argued it should be called by it's proper name Master Filter for a while). The install is $200 and you sign up for a 12 month contract with that.

If she is in VDSL coverage or on the fringe it's a cheaper option to get VDSL installed since that included the Master Filter.

Email me "pl at telecom.co.nz" with your sisters account number and home phone number and I can take a look into whats going on. Or you can message me here on geekzone :).


Hi There!

I actually emailed you twice last week about the trouble she had but I didn't get any reply for some reason. I'll ping you via PM here and see what happens. 

plambrechtsen
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  #886439 29-Aug-2013 12:10
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networkn:
plambrechtsen: Huh? Sounds wrong to me.

You can request a splitter install (that's what we call it, although I have argued it should be called by it's proper name Master Filter for a while). The install is $200 and you sign up for a 12 month contract with that.

If she is in VDSL coverage or on the fringe it's a cheaper option to get VDSL installed since that included the Master Filter.

Email me "pl at telecom.co.nz" with your sisters account number and home phone number and I can take a look into whats going on. Or you can message me here on geekzone :).


Hi There!

I actually emailed you twice last week about the trouble she had but I didn't get any reply for some reason. I'll ping you via PM here and see what happens. 


Sorry 'bout that :)... My "screen networkn" filter was on. I've replied to you, and said VDSL is the way to go :)

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