I have had so much trouble changing to my new house and getting my phone and broadband changed over. We had 2 lines into our house from the previous owners. Telecom installed the phone on the wrong line and then installed the broadband on that same line as well. This only had 1 jackpoint in the house. I rang telecom this morning to get this all changed. 40 minutes later on the phone and they said they can change my phone but not my broadband. I had togo through my provider which is Orcon. Telecom said adsl wouldn't work on the old line when phone line was changed over but it does!!!!!!!! Orcon said that i don't have todo anything, it should just change over to the new line when they done the phone line change as adsl is specific to your phone number. Can someone who knows please tell me who i should talk to about all this. I keep getting different answers from the different company's.
Hope you can understand my situation.
Thanks Jamie
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