Weather related broadband issues

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myfullflavour

896 posts

Ultimate Geek
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Full Flavour

#133929 8-Nov-2013 10:05

Anyone here work for an ISP helpdesk?

Have you seen an increase in calls with weather-related adsl/vdsl problems over the past 24-48 hours?

hyperman

418 posts

Ultimate Geek
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#929732 8-Nov-2013 21:09

side point but
I work for a electronics retailer, we always see a increse of customers comming in with dead routers, laptop chargers etc when the weather gets like this

The views expressed by me are not necessarily those of my employer

LesF

176 posts

Master Geek
+1 received by user: 25

#931577 12-Nov-2013 16:16

I am getting terrible noise on the phone line, and my ADSL is dropping, sometimes every 5 to 10 minutes. This seems to increase when raining, but that could just be coincidence.
Have had Telecom send someone out twice now, but the second he steps foot on the property the noise goes away, dial tone is clear and constant, and ADSL signal registers top speed with no failures. Have switched ADSL modems and get much the same behavior on either device.

I suspect a conspiracy here, but have not found any corroborating links to space aliens at this time. (just jokes, really, the aliens don't need ADSL when they have all those probes)

--
Les

ubergeeknz

3344 posts

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Vocus

#931578 12-Nov-2013 16:19

In rainy weather there's always an uptick in ADSL/VDSL faults. A lot of the copper around the place has poor insulation or dodgy twist joins, and therefore is sensitive to damp weather, even more so when you are using high frequency signals like DSL.

nzcloud9

52 posts

Master Geek
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#931633 12-Nov-2013 17:29

LesF: I am getting terrible noise on the phone line, and my ADSL is dropping, sometimes every 5 to 10 minutes. This seems to increase when raining, but that could just be coincidence.
Have had Telecom send someone out twice now, but the second he steps foot on the property the noise goes away, dial tone is clear and constant, and ADSL signal registers top speed with no failures. Have switched ADSL modems and get much the same behavior on either device.

I suspect a conspiracy here, but have not found any corroborating links to space aliens at this time. (just jokes, really, the aliens don't need ADSL when they have all those probes)

Maybe the GCSB are getting on the lines.