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3 posts

Wannabe Geek

Topic # 13599 19-May-2007 12:13
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This needs to be said. If one does a search for the performance of the standard broadband modem issued by telecomNZ (the D-Link DSL-502T), clues of the POOR QUALITY of this product emerge, adding evidence to my claims.

I have borked 2 of these "broadband modems" in the past 6 weeks. They simply don't last. I have switched back to an older Web Excel modem, which, although doesn't look as pretty, can handle it.

If you are a gamer, or a P2P fan, and you notice your DSL-502T dropping the connection, the modem is stuffed. Upgrading the firmware won't fix it, the hardware is burned from too much data.

They might be OK for grannies who fire up their computer to check the emails in the evening. But for serious stuff, these modems can't handle it. I bought my web Excell on trademe. It looks like rubbish, and the instructions are in broken english.

But it is 10 times better than these standard issue D-links. Gets a bit warm when you're transfering data over extended periods, but doesn't let up. It has NEVER dropped the connection. Just goes to show that looks aren't everything, and that telecom has some serious flaws in their service delivery.

Rubish modems combined with an effort to give people faster and unlimted data download? Ha! What a joke.

[Moderator edit (MF): added line breaks, paragraphs, things that make it easier to read a text]

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4306 posts

Uber Geek
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Lifetime subscriber

  Reply # 71277 19-May-2007 13:24
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Just so everyone knows, Telecom provided the DSL-502_TX.

The DSL-502 is d-links un-modified model.

460 posts

Ultimate Geek
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  Reply # 71284 19-May-2007 14:30
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Dude what kind of power do you have in your house? My house runs on electricity :P I haven't had any problems with the 502's aside from them not being that flash.


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  Reply # 71319 19-May-2007 19:57
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Same here, my 502T is working great with a Linksys router.  The previous 302G however is slow and old technology.  And keep in mind it is a modem you get for FREE.

You can never have enough Volvos!

3 posts

Wannabe Geek

  Reply # 71324 19-May-2007 20:44
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I also use a Linksys router in between the modem and the computer. The modem is weak. I told Telecom, and they sent me a new one. It went fine for a about two-weeks. Then it borked like the last one. Keeps disconnecting.

Web Excel is serious. The manual's a good laugh as well. You need to study up on your TCP/IP a bit to figure it out. But they rip.

223 posts

Master Geek

  Reply # 71350 19-May-2007 22:30
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D- Link is a pretty crap brand anyway. We have a 3COM WLAN router. It works flawlessly (apart from when Slingshot has problems). No matter what you are doing, how many computers are doing what at what time, it doesn't matter.

I think that Telecom is giving people these crap modems so that people won't be able to go as fast as their line allows because the modem crashes if being worked hard.

Another one of Telecoms brilliant ideas :p


Selicom Tux

Funny one Smile

Can't beat the burble of that American V8. Ohh yea!

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  Reply # 71420 20-May-2007 21:31
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Got a DL-302G and it is also total rubbish. If it's sitting on its side it overheats and starts dropping packets, also if you start P2P app which opens lots of ports it starts dropping as well.
Going to go back to my Netgear DG834, very reliable.

90 posts

Master Geek

  Reply # 71434 20-May-2007 23:14
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I have had no problems with the modem supplied by Telecom.  I've gone over my 10 gig cap in a week and never had it drop a connection.  My two cents.

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