When the world (internet) ends, who you gonna call?

Forums › New Zealand Broadband › When the world (internet) ends, who you gonna call?

Rickles

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#136201 18-Nov-2013 17:45

Is there one or two places (Twitter, Facebook, TXT, etc etc) where we can go if we suspect that the internet has gone down?

ISP connection failures can usually be spotted by looking at the modem lights, but what if local and/or international links fail?

R.

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#937226 19-Nov-2013 11:55

I'm sorry but the title of your post just demands the response, GHOST BUSTERS!

Seriously though your ISP is still your first port of call with regards to this.

Please note: I have a professional bias towards Vodafone.

Rickles

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#937251 19-Nov-2013 12:32

>I'm sorry but the title of your post just demands the response, GHOST BUSTERS!<

Tee hee hee.

>Seriously though your ISP is still your first port of call with regards to this.<

Sadly, during an outage it is often difficult to get the ISP on the telephone, or have them admit just if and/or where a fault lies.

What I was looking for was a sort of centralised spot where users themselves are saying if they are connecting or not.

Inphinity

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#937253 19-Nov-2013 12:35

Rickles:
What I was looking for was a sort of centralised spot where users themselves are saying if they are connecting or not.

If your connection is down, how are you going to get to said site? ...

NonprayingMantis

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#937254 19-Nov-2013 12:36

Inphinity:
Rickles:
What I was looking for was a sort of centralised spot where users themselves are saying if they are connecting or not.

If your connection is down, how are you going to get to said site? ...

3G?

Inphinity

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#937257 19-Nov-2013 12:41

NonprayingMantis:
Inphinity:
If your connection is down, how are you going to get to said site? ...

3G?

3g won't help if the OP's hypothetical scenario plays out :P

Rickles: if we suspect that the internet has gone down?

DonGould

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#937262 19-Nov-2013 12:51

Really what you're asking for is a simple check list to prove your internet connection is working correctly.

Is there one on your ISP's support page?

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Rickles

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#937263 19-Nov-2013 12:56

Yes, I have used 3G to establish extent of outage (local, ISP etc), but I'm looking for somewhere to confirm that it's either just localised, or further widespread.

Perhaps I shouldn't have said that the entire net has gone down, but that I can't connect "at this particular point in time ... is anyone else having trouble?".

We often get such questions about outages here on GZ, but many times some hours or even days later before people confirm their status.

R.

wellygary

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#937266 19-Nov-2013 13:05

Rickles: Yes, I have used 3G to establish extent of outage (local, ISP etc), but I'm looking for somewhere to confirm that it's either just localised, or further widespread.

Perhaps I shouldn't have said that the entire net has gone down, but that I can't connect "at this particular point in time ... is anyone else having trouble?".

We often get such questions about outages here on GZ, but many times some hours or even days later before people confirm their status.

R.

If you are looking to check particular sites there is always the hardy

http://downforeveryoneorjustme.com/

or if you are having widespread issues and suspect something like an SX failure you could always do a trace route and see where things go into a black hole

SaltyNZ

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#937316 19-Nov-2013 14:15

wellygary:

or if you are having widespread issues and suspect something like an SX failure you could always do a trace route and see where things go into a black hole

If there's an SX failure you'll probably know without needing to do a traceroute. Geekzone will be in outrage! :-)

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Batman

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#937346 19-Nov-2013 15:10

oh you mean looking for this?

ubergeeknz

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Vocus

#937349 19-Nov-2013 15:14

Someone should establish some kind of online forum where geeks can rage about tech problems and internet outages... oh wait

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SaltyNZ

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#937351 19-Nov-2013 15:17

ubergeeknz: Someone should establish some kind of online forum where geeks can rage about tech problems and internet outages... oh wait

Almost like a ... a zone for geeks...

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Rickles

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#937352 19-Nov-2013 15:18

Hey, you leave my granny Geghetsik alone, she was just looking for potatoes.

Bee

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#937354 19-Nov-2013 15:18

My rules for outages: applies to power and internet outages.

1. confirm service doesnt work. - are the lights on router all normal? if so can you get to nzherald.co.nz etc
2 WAIT 30 minutes for it to come back
3. if its still not up then use alternative device or someone elses internet to check providers webpage / facebook page for an explanation and ETA.

This works for me pretty much everytime. :)

If you just cant get to facebook or youtube - this could be just the one site or more likely some malware on your PC...

Doing your best is much more important than being the best.

ubergeeknz

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#937355 19-Nov-2013 15:20

SaltyNZ:
ubergeeknz: Someone should establish some kind of online forum where geeks can rage about tech problems and internet outages... oh wait

Almost like a ... a zone for geeks...

BY JOVE I THINK HE'S GOT IT!

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