Is Woosh going to follow Xtra and give refunds?

Forums › New Zealand Broadband › Is Woosh going to follow Xtra and give refunds?

Ash8701

4 posts

Wannabe Geek

Topic # 13642 21-May-2007 18:43

Hi All, This is my first post after many weeks reading the forums

I am currently on the Woosh unlimited broadband plan and was wandering if any knows if Woosh will be providing a similar refund to that Telecom is going to give its customers who are on the unlimited plan? Link for Info. About Telecom Refund:http://jetstream.xtra.co.nz/chm/0,8763,204548-203090,00.html?nv=sd

antoniosk

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Subscriber

Reply # 71542 21-May-2007 19:11

None of the ISP's is under any obligation to do so - telecom's move was purely marketing related.

Also remember the ISP's pay a WHOLESALE price, whereas telecom refunded the entire RETAIL price.

________

Antonios K

Wendy

59 posts

Master Geek

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Reply # 71545 21-May-2007 19:16

The Woosh unlimited plan wasn't based on Go Large, it was their own plan and the refunds were for Go Large/the equivalent wholesale product.

euanandrews

1528 posts

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Reply # 71548 21-May-2007 19:35

Hmmm.....

I did ask myself this question, but have found no simularities between the quality of service of Xtra and Woosh products...

I had xtra Go-Large.....and it was rubbish.
I currently have Woosh Orbit Flat Rate.....and it is excellent.

I will have downloaded aprox 85gb by the end of this month, and I havent gone hard...
Cant complain about that.
Certainly wont ask for a refund.
And I wont be changing plan anytime soon.

It may not always be super fast, or reliable, but still delivers the best value to a large downloader like myself.
I could not get 85gb+ on any other plan for $50 a month

Nope. All is well is Woosh land.

Broadband:
Fast + QOS = limited quota, medium to high price
Fast + Unlimited = quality unreliable, medium price
Fast + QOS + Unlimited = very expensive

nzbnw

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Reply # 71558 21-May-2007 20:24

antoniosk: None of the ISP's is under any obligation to do so - telecom's move was purely marketing related.

Also remember the ISP's pay a WHOLESALE price, whereas telecom refunded the entire RETAIL price.

I beleive Telecom refunded it's wholesale customers aswell, but as you say they are not under any obligation to refund their customers.

nzbnw