Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

26 posts

Inactive user

# 14296 26-Jun-2007 18:20
Send private message

Hello Can Any One Help Me, Recently My ADSL 502T Router/Modem Has Had Some Problems Which Is Really Annoying And P33ING Me Off Every Time Im ON The Net The ADSL Act/Link Light Starts To Flicker And Disconnect My Internet It Happens Every Time, (ADSL 502T From Xtra Broadband)

Create new topic
BDFL - Memuneh
64659 posts

Uber Geek

Lifetime subscriber

26 posts

Inactive user

# 76007 26-Jun-2007 18:51
Send private message

Yes i have, i've put in one for my telephone and sky, and one filter for my net, i've also tried just putting the router and the adsl cable to the telephone without the net going and the still thing happens the adsl light flickers could it be the telephone and sky interrupting or just a fault in my phone lines ( this has happened around 5 months ago is well but stopped now it has came back again?)


399 posts

Ultimate Geek

Lifetime subscriber

  # 76064 26-Jun-2007 22:15
Send private message

I am a little unclear on some of the things you have said - so my apologies if you have already done anything I am about to suggest.

First - unplug everything plugged into your phone line EXCEPT the DSL502T.  If the problem persists at least you will know it is not other equipment or filters you have - it is either your wiring, dodgy phone jacks, Telecoms line into your house, a dodgy DSL502T or Telecoms DSLAM hardware (at the exchange).

Call Xtra (NOT Telecom) and report the problem.  They will issue a warning that if it is not their problem they will bill you but dont let this put you off.  They might first offer you a free replacement modem/router or they will send a tech.  The Tech is always a subcontractor and in my experience they will give a fair assessment of your wiring and Telecom pairs back to the Exchange and the DSLAM.

I had problems with sessions being dropped frequently.  Xtra replaced my 502G with a 504T (which I still have) and this did not fix the problem.  Techs came out twice, once to wire in a splitter (eliminates the need for filters but requires a dedicated connection point for the 502T) - made things better but still not acceptable.  They then swapped pairs back to the exchange (fixed the problem).  The whole thing took months but cost me nothing.

So - lodge that call, put up with the help desk people without getting angry, and persist.  Keep a record of the various 'ticket numbers' so when you call Xtra for the second and subsequent times you can quote the current number.

Good luck. 

Create new topic

Switch your broadband provider now - compare prices

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36

MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28

Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15

D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31

Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29

Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24

Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59

Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07

Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02

Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41

Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36

2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17

Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46

Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51

Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.