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944 posts

Ultimate Geek


# 143469 16-Apr-2014 01:01
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  1. 100Mb/s (down), 50Mb/s (up), 350G data, 1 phone line: $129.00
  2. 100Mb/s (down), 50Mb/s (up), 600G data, 1 phone line: $149.00
  3. 100Mb/s (down), 50Mb/s (up), 1100G data, 1 phone line: $179.00
So I'm about to move into a new office in the city, and am looking up ISPs. Looks like I'm lucky and able to get UFB.

I initially am looking at the residential plans:
http://www.telecom.co.nz/internet/plans/ultrafibre/?nid=mm446

Ultra Fibre 100 for 500gigs is $159/month. Not bad at all.

But then I happen to look at the business option:
http://www.telecom.co.nz/business/ourproducts/broadband/businessbroadband/

Not only do they have a far smaller range of choices than residential, but their top one is Ultra Fibre 100 with only 200gigs at a more expensive $167.29+GST per month!   Why???

And can I get the residential one instead?? (as I'll be living there after all)

Assuming I can go with residential, which should I pick:
http://ufb.org.nz/pricing-plans/

Compass Communications
100Mb/s (down), 50Mb/s (up), Unlimited data, 1 phone line: $119.95  

Orcon
100Mb/s (down), 50Mb/s (up), Unlimited data, 1 phone line, unlimited NZ landline calls: $134  

WorldNet
100Mb/s (down), 50Mb/s (up), 350G data, 1 phone line: $129.00
100Mb/s (down), 50Mb/s (up), 600G data, 1 phone line: $149.00
100Mb/s (down), 50Mb/s (up), 1100G data, 1 phone line: $179.00

Snap
100Mb/s (down), 50Mb/s (up), 350G data, 1 phone lines: $135
100Mb/s (down), 50Mb/s (up), 600G data, 1 phone lines: $155
100Mb/s (down), 50Mb/s (up), 1100G data, 1 phone lines: $180  

Telecom NZ
100Mb/s (down), 50Mb/s (up), 500GB data, 1 phone line: $159  

Voyager
100Mb/s (down), 50Mb/s (up), 1000G data, 1 phone line: $200

Should I simply choose based upon price? (which would mean Compass Communications or Orcon)




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8035 posts

Uber Geek

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  # 1025921 16-Apr-2014 02:47
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Cheapest isn't always best, some corners are cut to achieve lower prices usually in contention/subscriber to bandwidth ratio in the providers network and in support.

19282 posts

Uber Geek
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  # 1025928 16-Apr-2014 05:39
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Business SLA

 
 
 
 


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Uber Geek

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Biddle Corp
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  # 1025931 16-Apr-2014 06:24
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What plans are you comparing? Just because the speed is the same doesn't mean it's the sale Evolve offering.

While SLA's are available with UFB John, I suspect none include it as it's a (quite significant) additional charge.



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Uber Geek
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  # 1025936 16-Apr-2014 06:42
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SLA from the RSP side not the UFB SLA



944 posts

Ultimate Geek


  # 1025939 16-Apr-2014 07:20
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So could I sign up for a residential plan at a business address in the city? (as I'll be living there after all, so for me it is "residential")




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Uber Geek
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  # 1025940 16-Apr-2014 07:26
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I guess you can but if you have issues don't use the excuse ' but this is my business line ' and expect business SLAs from your ISP

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  # 1025944 16-Apr-2014 07:53
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dman: So could I sign up for a residential plan at a business address in the city? (as I'll be living there after all, so for me it is "residential")


The answer to that quite simply is "depends". You're not comparing apples with apples when you compare the plans above, so the choice of plans depends entirely what product you're after.





 
 
 
 


6615 posts

Uber Geek
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  # 1025945 16-Apr-2014 07:54
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dman: So could I sign up for a residential plan at a business address in the city? (as I'll be living there after all, so for me it is "residential")


Usually an ISP will prefer you to use a business service for a business use. Don't come winging to us or your ISP when they tell you "Give us 72 hours for a result or solution"



944 posts

Ultimate Geek


  # 1025955 16-Apr-2014 08:17
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TimA:
dman: So could I sign up for a residential plan at a business address in the city? (as I'll be living there after all, so for me it is "residential")

Usually an ISP will prefer you to use a business service for a business use. Don't come winging to us or your ISP when they tell you "Give us 72 hours for a result or solution"


I'd be ok with that, with multiple internet cafes across the road, and mobile data becoming a reasonable option now, I think I could survive through in a pinch.




383 posts

Ultimate Geek


  # 1025956 16-Apr-2014 08:22
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dman:
TimA:
dman: So could I sign up for a residential plan at a business address in the city? (as I'll be living there after all, so for me it is "residential")

Usually an ISP will prefer you to use a business service for a business use. Don't come winging to us or your ISP when they tell you "Give us 72 hours for a result or solution"


I'd be ok with that, with multiple internet cafes across the road, and mobile data becoming a reasonable option now, I think I could survive through in a pinch.


If you are going in with a plan for when things go wrong you are a step ahead of a lot of businesses in my experience. Good for you.




Please note: I have a professional bias towards Vodafone.

4470 posts

Uber Geek


  # 1025959 16-Apr-2014 08:33
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johnr: Business SLA


T
I don't see the advantage of the business SLA (over residential) for small/medium sized businesses who simply need an internet connection. 



1252 posts

Uber Geek


  # 1025992 16-Apr-2014 09:07
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I agree with the OP that the Business plans are 'out of touch', most businesses are hardly a drain on international capacity so it does seem odd that the top plan on telecom is a miserly 200 gb - hardly enough to take advantage of cloud services. 

I don't think businesses mind spending extra for a business grade service however most RSPs are simply dressing up a consumer plan with less data and greater cost, I've asked before but no one can show there is a significant difference in SLAs between business and residential plans.

The government can be in some ways blamed as they set the access price for UFB and have set it higher for business connections - but as for the low data caps that's up to the RSP and right now they are screwing businesses over IMO.

To answer the OP's question though if it's a business address you can't get a UFB residential connection, you might get away with it if it's a home business - as I understand it this is imposed by the Government rules around UFB.

1985 posts

Uber Geek


  # 1026139 16-Apr-2014 12:27
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johnr: Business SLA


You could save yourself having to make multiple posts and racking up a huge post count by being a little more verbose in your replies.  Just a suggestion.

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Uber Geek

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  # 1026171 16-Apr-2014 12:51
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its this simple, if you loose money when your internet is down, gets a business plan with a decent SLA.




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Uber Geek
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  # 1026172 16-Apr-2014 12:54
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Satch:
johnr: Business SLA


You could save yourself having to make multiple posts and racking up a huge post count by being a little more verbose in your replies.  Just a suggestion.


Business plans have a better SLA over consumer plans

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