Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


astharan

14 posts

Geek


#143560 18-Apr-2014 20:15
Send private message

Hi users

I am trying to help a friend with no http traffic challenging problem and need some help please. I have been in IT industry for for some time but this one seems to be challenging because, even the ISP is trilled by this. The POTS line was faulty so Telecom called in a Chorus tech who has done a basic inspection no my modem and home connection and thinks everything should be fine on their end and told the ISP that its their problem.  

Problem: no http traffic through the browsers.

Here is what we have tried to trouble shoot: 
usual Ping + ping the DNS server - works
ping with large packet – ping –l 1492 8.8.8.8  - works
DSL-resolving
Ipconfig/all – check the DNS server being issueed
telnet  - works
modem have tried two different type of modem
PPP authentication -  the ISP is seeing us logging into their network
DSL - all connected up and stable
Browsers - 2 different browsers have been tried - no luck

 

 

Create new topic
plambrechtsen
1948 posts

Uber Geek
Inactive user


  #1027590 18-Apr-2014 21:57
Send private message

Checked for malware or viruses??

Affiliate link
 
 
 

Affiliate link: Norton Secure VPN helps secure private information using bank-grade encryption when using public Wi-Fi on your PC, Mac, or mobile device.
Coil
6614 posts

Uber Geek
Inactive user


  #1027592 18-Apr-2014 22:09
Send private message

Tried another PC or device?

astharan

14 posts

Geek


  #1027606 18-Apr-2014 23:35
Send private message

plambrechtsen: Checked for malware or viruses??




Not yet, Thanks for that! I will check for virus and also disable the antivirus soft just to make sure. Cheers!



astharan

14 posts

Geek


  #1027608 18-Apr-2014 23:37
Send private message

TimA: Tried another PC or device?



Hi, No. I will have another tried. Now I have a doubt on the computer! Thanks again I will give it a go.

astharan

14 posts

Geek


  #1027624 19-Apr-2014 01:00
Send private message

I have tried to connect my iphone via WIFI to the modem - no luck. So that eliminate the issue of the PC being the victim? 

insane
3028 posts

Uber Geek

ID Verified
Trusted

  #1027626 19-Apr-2014 01:09
Send private message

Is it only http traffic which is affected? What about https, that's not going to be proxied?

Could break out wireshark and make sure your packets aren't being wrangled upstream of you.

johnr
19282 posts

Uber Geek
Inactive user


  #1027643 19-Apr-2014 08:42
Send private message

Scan PC with malwarebytes (free edition)



Aredwood
3885 posts

Uber Geek


  #1027653 19-Apr-2014 09:33

Is the computer able to do DNS lookups, using both Ping and the web browser?

Can you type in ping geekzone.co.nz and it will work? or do you have to enter an IP address?

Also has this problem occoured on an existing connection, or has the customer changed ISPs and can't get the connection working on the new ISP?

kornflake
409 posts

Ultimate Geek


  #1027660 19-Apr-2014 10:10
Send private message

are you using the right dns settings? hard code the dns in the router if possible, try flushing the dns cache on your pc.

Create new topic





News and reviews »

OPPO Launches ColorOS 13 Global Version
Posted 19-Aug-2022 11:30


GoTo Launches IT Helpdesk Functionality Within GoTo Connect
Posted 18-Aug-2022 16:55


HP on Track With Recycling Program
Posted 18-Aug-2022 16:51


Belkin Screenforce Tempered Glass Screen Protector and Bumper - Apple Watch
Posted 15-Aug-2022 17:20


Samsung Introducing Galaxy Z Flip4 and Galaxy Z Fold4
Posted 11-Aug-2022 01:00


Samsung Unveils Health Innovations with Galaxy Watch5 and Galaxy Watch5 Pro
Posted 11-Aug-2022 01:00


Google Bringing First Cloud Region to Aotearoa New Zealand
Posted 10-Aug-2022 08:51


ANZ To Move to FIS Modern Banking Platform
Posted 10-Aug-2022 08:28


GoPro Hero10 Black Review
Posted 8-Aug-2022 17:41


Amazon to Acquire iRobot
Posted 6-Aug-2022 11:41


Samsung x LIFE Picture Collection Brings Iconic Moments in History to The Frame
Posted 4-Aug-2022 17:04


Norton Consumer Cyber Safety Pulse Report: Phishing for New Bait on Social Media
Posted 4-Aug-2022 16:50


Microsoft Announces New Solutions for Threat Intelligence and Attack Surface Management
Posted 3-Aug-2022 21:54


Seagate Addresses Hyperscale Workloads with Enterprise-Class Nytro SSDs
Posted 3-Aug-2022 21:50


Visa Launching Eco-friendly Payment Solutions in New Zealand
Posted 3-Aug-2022 21:48









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







GoodSync is the easiest file sync and backup for Windows and Mac