Is it possible to get your line stats from somewhere that's not my modem?

Forums › New Zealand Broadband › Is it possible to get your line stats from somewhere that's not my modem?

solaybro

587 posts

Ultimate Geek

# 145440 17-May-2014 21:05

I have the Linksys WAG120N and it can't tell me my line stats, it's a feature that was just not added to this modem. I have always been curious about what my stats are and it's annoying not having access to them. Can I obtain my line stats any other way?

1 | 2

19282 posts

Uber Geek
Inactive user

# 1047262 17-May-2014 21:25

Yes ISP should be able to provide them

solaybro

587 posts

Ultimate Geek

# 1047268 17-May-2014 21:29

johnr: Yes ISP should be able to provide them

I was hoping for a way to look at it myself. I am with Vodafone but when I emailed ages ago they said "Unfortunately we don't have access to that information from here".

johnr

19282 posts

Uber Geek
Inactive user

# 1047275 17-May-2014 21:43

solaybro:
johnr: Yes ISP should be able to provide them

I was hoping for a way to look at it myself. I am with Vodafone but when I emailed ages ago they said "Unfortunately we don't have access to that information from here".

Correct email team would not have access to that INFO, You would be best to call the tech team and request them

plambrechtsen

1948 posts

Uber Geek
Inactive user

# 1047287 17-May-2014 22:25

johnr:
solaybro:
johnr: Yes ISP should be able to provide them

I was hoping for a way to look at it myself. I am with Vodafone but when I emailed ages ago they said "Unfortunately we don't have access to that information from here".

Correct email team would not have access to that INFO, You would be best to call the tech team and request them

Yep... ask them to run a LQD test in SPM and ask them to email you the pretty graphs that it produces.

solaybro

587 posts

Ultimate Geek

# 1047294 17-May-2014 23:04

plambrechtsen:
johnr:
solaybro:
johnr: Yes ISP should be able to provide them

I was hoping for a way to look at it myself. I am with Vodafone but when I emailed ages ago they said "Unfortunately we don't have access to that information from here".

Correct email team would not have access to that INFO, You would be best to call the tech team and request them

Yep... ask them to run a LQD test in SPM and ask them to email you the pretty graphs that it produces.

What is LQD and SMP?

Handle9

2789 posts

Uber Geek

Trusted

Subscriber

# 1047295 17-May-2014 23:15

Are you sure it's not under the status tab (then DSL status)?

The manual suggests that the stats should be available.

Bung

3082 posts

Uber Geek

# 1047298 17-May-2014 23:30

http://192.168.1.1/setup.cgi?next_file=adsl_driver.htm

Some sites say that link shows stats on the 120

solaybro

587 posts

Ultimate Geek

# 1047299 17-May-2014 23:34

Handle9: Are you sure it's not under the status tab (then DSL status)?

The manual suggests that the stats should be available.

This is what I get
and I managed to get to this page that should show stats but it doesn't.

I have looked into this quite a bit and no one can get stats to show up.

solaybro

587 posts

Ultimate Geek

# 1047300 17-May-2014 23:36

Bung: http://192.168.1.1/setup.cgi?next_file=adsl_driver.htm

Some sites say that link shows stats on the 120

Nope

Lorenceo

824 posts

Ultimate Geek

Trusted

# 1047309 18-May-2014 00:44

Perhaps update the firmware on it? It might fix the stats not displaying.
If not you can get ADSL modems pretty cheaply on trademe.

plambrechtsen

1948 posts

Uber Geek
Inactive user

# 1047330 18-May-2014 06:26

solaybro:
plambrechtsen:
johnr:
solaybro:
johnr: Yes ISP should be able to provide them

I was hoping for a way to look at it myself. I am with Vodafone but when I emailed ages ago they said "Unfortunately we don't have access to that information from here".

Correct email team would not have access to that INFO, You would be best to call the tech team and request them

Yep... ask them to run a LQD test in SPM and ask them to email you the pretty graphs that it produces.

What is LQD and SMP?

LQD is a Line Quality Detailed report. This is run in a Chorus tool called Service Performance Manager which you need to work for a retail service provider to get access to the tool to let to run reports against your customers.

It produces very detailed information. But you need to do work for the rsp and have a login to the Chorus portal.

Bung

3082 posts

Uber Geek

# 1047854 19-May-2014 10:10

Lorenceo: Perhaps update the firmware on it? It might fix the stats not displaying.

The .16 version of the firmware puts numbers into the Attenuation and Noise Margin fields but they are appear to be meaningless.

DSL Noise Margin:     126 dB       113 dB
DSL Attenuation:      126 dB       274 dB
DSL Transmit Power: -382 dBm     -422 dBm

solaybro

587 posts

Ultimate Geek

# 1047860 19-May-2014 10:14

Bung:
Lorenceo: Perhaps update the firmware on it? It might fix the stats not displaying.

The .16 version of the firmware puts numbers into the Attenuation and Noise Margin fields but they are appear to be meaningless.

DSL Noise Margin:     126 dB       113 dB
DSL Attenuation:      126 dB       274 dB
DSL Transmit Power: -382 dBm     -422 dBm

The .16 firmware was apparently really buggy so it was pulled.

Bung

3082 posts

Uber Geek

# 1047914 19-May-2014 11:33

I don't know how true that is, AFAIK it was the firmware delivered with the modem I pulled those figures from. What is true is that you won't get anything other than the connected speeds from this model.

solaybro

587 posts

Ultimate Geek

# 1060955 7-Jun-2014 16:47

It's been a week since I got a reply from them telling me it would be passed on to the technical team, I hope I hear back with results soon.

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