Situation: My parents signed up to UFB at their house. The original copper line was overhead, and was removed when overhead fibre was installed. They have been with Orcon for both internet and phone since UFB was installed. Next month they will be going on a year long overseas holiday and will be renting out the house in the meantime. Because the copper phone line is long gone the tenants will only be able to get a VOIP phone service.

Are Telecom offering a residential VOIP phone service yet? And are there any other phone companies that cannot offer VOIP over UFB either? This is so my parents can tell the property manager to tell prospective tenants. Otherwise there will probably be a thread on here next month from someone complaining that they can't sign up with / transfer their phone account from their favourite phone company.

The house is in Auckland therefore it is on Chorus UFB if it makes any difference.